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Benefits Specialist
Job Location:
Job Location:
Ladera Ranch, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Benefits Specialist
Job Title: Benefits Specialist
Location: Onsite Ladera Ranch CA 92694
Reports To: Director HR Operations & Total Rewards
Department: Human Resources
FLSA Status: Non-Exempt
Job Purpose
ALKEME Insurance is a rapidly growing nationally recognized insurance brokerage with more than 1300 employees across 80 agencies nationwideand continuing to expand. Guided by our mission to empower growth and redefine insurance through innovative solutions trusted partnerships and a collaborative culture where everyone thrives we are building the agency of the future. Our vision brings people and technology together to transform the insurance experience and create lasting impact. At ALKEME opportunity drives everything we do.
As ALKEME continues to scale nationally we are seeking a detail-oriented and service-driven Benefits Specialist to support the day-to-day administration of the companys employee benefits programs. This role ensures accuracy compliance and a positive employee experience across all health welfare and retirement programs.
The Benefits Specialist plays a critical role in Open Enrollment execution vendor coordination escalations management billing reconciliations and regulatory compliance. This position partners closely with Payroll HR Operations brokers and external carriers to maintain operational excellence and scalable processes.
Key Responsibilities
1. Open Enrollment Management
- Administer Support annual Open Enrollment planning and execution.
- Develop and distribute employee communications and educational materials.
- Coordinate system configuration and testing in HRIS and carrier portals.
- Conduct employee meetings webinars and Q&A sessions.
- Monitor enrollment progress and troubleshoot issues in real time.
- Audit final enrollment data for accuracy before submission to carriers.
2. Escalations & Issue Resolution
- Serve as point of contact for complex benefits issues and carrier escalations.
- Investigate claim denials billing discrepancies and eligibility disputes.
- Partner with vendors and brokers to resolve service issues.
- Track recurring problems and recommend process improvements.
- Maintain detailed documentation of escalations and resolutions.
3. Reconciliations & Billing
- Perform monthly carrier invoice reconciliations.
- Audit payroll deductions against carrier billing statements.
- Identify discrepancies and coordinate corrections.
- Ensure accurate benefit deductions and employer contributions.
- Partner with Payroll to resolve variances.
4. Compliance reporting portal
- Ensure compliance with federal and state regulations (ACA ERISA COBRA HIPAA Section 125).
- Support preparation and distribution of required notices (SBCs 1095-C etc.).
- Maintain plan documents and Summary Plan Descriptions (SPDs).
- Prepare benefits reporting and metrics for leadership review.
Qualifications
Education & Experience
Education & Experience
- Bachelors degree in Human Resources Business Administration or related field.
- 4 years of progressive HR experience preferably in a multi-site or field-based environment.
- Strong background in employee relations compliance and HR operations.
Knowledge Skills & Abilities
- Bachelors degree in Human Resources Business or related field; or equivalent years of progressive benefits experience.
- 3 years of benefits administration experience with strong knowledge of health and welfare plans.
- 3 years of 401(k) administration experience.
- Experience supporting Open Enrollment and working with benefits brokers and carriers.
- Advanced Excel skills for billing reconciliations and data analysis.
- Familiarity with Paycor and benefits administration systems preferred.
Working Conditions
- This role requires regular travel within the assigned region (up to 25%).
- Work is primarily remote or field-based with occasional visits to corporate offices or acquisition sites.
Required Experience:
IC
About Company
ALKEME is a top-ranked insurance brokerage that provides business, personal insurance, benefits and financial products and services throughout the United States.
