Benefits Processing
Baltimore, MD - USA
Job Summary
Introduction
The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 430000 members including active employees retirees and vested participants across 12 retirement systemssupporting the financial security of Marylands public servants.
Located in Baltimores Central Business District MSRPS offers a purpose-driven workplace with modern amenities including panoramic city and harbor views renovated common areas upgraded elevators and an on-site café.
Perks include an on-site fitness center with showers and lockers 24/7 building security and easy access to restaurants shops public transit and major highways.
If youre seeking a career with impact stability and a supportive environment explore opportunities with MSRPS.
This position is designated as teleworkeligible under the State of Marylands Telework Policy after successfully completing the defined required training period.
GRADE
LOCATION OF POSITION
120 East Baltimore Street
Baltimore Maryland 21202
Main Purpose of Job
POSITION DUTIES
Duties include but are not limited to:
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing administrative staff clerical clerical technical or secretarial work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred Qualifications:
1)Atleast 6 months experience using Microsoft Office Suite including Word Exceland Outlook.
2)Atleast 6 months of customer service experience including answering phonesmailing letters and working directly with customers.
3)Strongverbal and written communication skills.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.
For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.
Due to the confidential nature of the work selected candidates must undergo and pass a background and credit check.
EXAMINATION PROCESS
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee you will be responsible for paying 25% of the premiums for your medical and prescription coverage including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage accidental death and dismemberment insurance and life insurance but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to:
Maryland State Retirement and Pension Systems
Human Resources Section
120 E. Baltimore Street
Baltimore MD 21202
Email: Shanera Johnson at
TTY Users: call via Maryland Relay
PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION.
The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.