Benefits & People Operations Lead

Principal Analyst Benefits & People Operations

US Chicago IL Hybrid

RLDatix is on a mission to transform care delivery worldwide ensuring every patient receives the safest highest-quality care. Through our innovative Healthcare Operations Platform were connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.

Were searching for a Chicago-based Principal Analyst Benefits & People Operations to join our People Operations team so that we can own strengthen and strategically advance our benefits programmes across North America. The Principal Analyst will serve as RLDatixs trusted benefits expert and data custodian driving operational excellence audit readiness and employee-centred programme design to ensure every member of TeamRLD is protected informed and well-served.

How Youll Spend Your Time

• Leading end-to-end benefits administration across the US and Canada covering medical dental vision life disability retirement (401(k) RRSP/DPSP) and ancillary programmes in order to deliver seamless compliant and high-quality benefits experiences at scale.
• Managing all benefits records vendor file feeds eligibility data enrolment and payroll reconciliation in order to ensure zero downstream errors and maintain full audit readiness across monthly semi-monthly and quarterly audit cycles.
• Shaping the strategic direction of our benefits programmes by translating market intelligence regulatory changes and broker benchmarking data into prioritised recommendations for senior stakeholders and long-term EVP planning.
• Redesigning and streamlining benefits administration workflows open enrolment processes and vendor file management to build consistency and efficiency across a growing multi-entity organisation.
• Responding to a high volume of employee benefits enquiries including eligibility questions claims escalations life events and open enrolment support to deliver outstanding employee experience within established SLAs.
• Crafting clear and compelling benefits communications including open enrolment campaigns employee education materials total rewards statements and policy updates to ensure employees fully understand and utilise their benefits.

What Kind of Things Were Most Interested in You Having

• Significant experience (10 years) in end-to-end benefits administration in the US and Canada ideally within organisations of 1500 or more employees across multiple states.
• Proven success in acting as a benefits thought leader with the ability to shape plan design lead vendor and broker negotiations and inform EVP strategy using data-driven market and regulatory insight.
• In-depth knowledge of US and Canadian benefits compliance frameworks including ERISA ACA COBRA HIPAA IRS Section 125 provincial Canadian legislation non-discrimination testing and statutory filings.
• A demonstrated understanding of the connection between benefits administration and payroll accuracy including experience reconciling benefits data against HRIS and payroll systems; hands-on experience with Dayforce/PeopleHub is a significant plus.
• A knack for working both independently and collaboratively within a high-volume fast-paced globally matrixed environment engaging effectively with employees people partners payroll teams brokers and senior leadership.
• Sincere interest in driving meaningful improvements to the employee experience through benefits education process excellence and a genuine commitment to getting the details right.

By enabling flexibility in how we work and prioritizing employee wellness we empower our team to do and be their best. Our benefits package includes health dental vision life disability insurance 401K paid time off and paid holidays.

RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender national origin disability handicap marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatixs commitment to the inclusion of all qualified individuals we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step please dont hesitate to send a note to .

Salary offers are based on a wide range of factors including location relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also taken into consideration.