Benefits Manager North America

The Benefits Manager leads the design administration and continuous improvement of the benefit programs ensuring competitiveness compliance and alignment with business strategy. This role is responsible for day-to-day administration and support of the Companys health welfare and retirement programs. The Benefits Manager serves as a key point of contact for employees vendors and internal stakeholders; handling escalations analyzing data and supporting program enhancements to ensure competitive and cost-effective offerings.

Candidates located within reasonable proximity to a Trivium Packaging plant or office are strongly preferred (Youngstown OH Chicago IL Bloomsburg PA Conklin NY Roanoke VA Reno NV)

Travel:Up to 15% (primarily to plant locations and corporate offices)

Responsibilities

• Administer and optimize comprehensive benefits programs including medical dental vision life disability retirement and voluntary plans.
• Lead leave of absence programs ensuring compliance and operational accuracy partnering with third party administrators to ensure accurate case management and compliance and communicating leave status rights and responsibilities to employees and HR leaders
• Manage COBRA administration compliance and financial coordination with Finance
• Oversee vendor relationships and ensure service delivery accuracy and cost effectiveness
• Evaluate benefits offerings using market data and recommend enhancements to maintain competitiveness
• Ensure full compliance with ERISA ACA HIPAA COBRA USERRA and other applicable regulations
• Manage audits form 5500 preparation non-discrimination testing and plan documentation
• Interpret and maintain plan documents to ensure alignment with IRS/DOL requirements
• Administer defined benefit and defined contribution plans including contributions distributions loans and hardship withdrawals; perform or oversee regulatory testing and ensure plan compliance
• Develop maintain and deliver clear engaging benefits communications and education materials
• Support open enrolment wellness programs and employee engagement initiatives
• Serve as the primary point of contact for employee benefits inquiries providing guidance on plan options eligibility and claim issues
• Resolve complex employee inquiries and vendor issues
• Maintain data integrity in HRIS and benefit systems
• Maintain plan documents summary plan descriptions and regulatory filings
• Coordinate wellness initiatives across NABU
• Perform reconciliations manage payroll-related benefit activities and ensure accurate processing (FSA HSA etc.)
• Completes qualified medial support orders in association with the payroll department
• Audits information received from benefit vendors to ensure accuracy and consistency with plan design
• Manages monthly benefit carrier bill reconciliation allocations and processing
• Manages FSA HSA and dependent care FSA deposits
• Reviews interprets and maintains the legal benefit plan documents to ensure plan compliance with current IRS/DOL regulations
• Continuously improve processes automation and controls
• Travel up to 15%
• Perform all other job duties as assigned.

Qualifications and Experience Requirements:

• 5-7 years of experience in Benefits Management (manufacturing environment preferred)
• Bachelors degree in human resources business or related field preferred
• Ability to work well under pressure in a fast paced metric-driven environment
• Deep knowledge of benefits compliance and retirement plan administration
• Strong analytical and problem-solving skills
• Experience with HRIS and benefits platforms
• Proficient in Microsoft Office Outlook PowerPoint and Excel.

Work Environment:

This role operates in a remote or hybrid work environment with regular use of standard office technology (computer phone collaboration tools).

Periodic onsite presence at Trivium Packaging plants or offices is expected to support business needs build relationships and ensure effective program delivery.