Benefits Coordinator
Flowood, MS - USA
Job Summary
Ergon Inc. currently has an opening for a Benefits Coordinator to join the Total Rewards Department at its corporate office in Flowood MS. The Benefits Coordinator is a key member of the Benefits and Shared Services Support Team who will be an integral collaborative partner across the organization. This role will answer questions and assist with new hire/life event benefit enrollments (life medical dental vision disability EAP COBRA and other related programs) support on-boarding & off-boarding act as a liaison between employees vendors TPAs brokers and support the Shared Services team.
Benefits Coordinator Job Duties:
- Benefits Support - Act as the primary support point of contact for Benefit Tickets answer employee and manager questions and escalate to the Corporate Benefits Lead when necessary.
- Assist in resolving employee system access issues (bSwift Vendor sites etc.) assist employees with new hire/life event enrollments and collect documentation needed and approve pending enrollments in bSwift where applicable.
- Guide employees to the self-service tools available and educate them on how to best use them.
- New Hire Support - Reach out to new hires who have not yet enrolled in benefits to assist with questions advise where they can find additional information if needed for benefits or 401(k) auto enrollment/opt out (post 7/1/24) process. Remind them of the enrollment window and provide guidance on using bSwift Data analytics reporting and knowledge of SAP is beneficial.
- Onboarding/Offboarding - assist HR/Payroll with onboarding of new hires/re-hires complete benefits orientation I-9 verification and 401 (k) enrollment with employee if applicable.
- LOA/FMLA - Act as primary point of contact for basic questions related to sick leave or vacation balances process clarification and questions related to Policy forms etc. Escalate to Corporate Benefits Team as needed.
- Open Enrollment - Support Benefit Team and business units during annual open enrollment travel may be required.
Benefits Coordinator Qualifications:
- Bachelors degree from an accredited institution preferred or equivalent years of experience required.
- Three or more years supporting Benefits or Human Resources is preferred.
- Understanding of Employer Benefit plans and how they are used by employees (PPO HDHP HSA FSA Life Dental Vision 401(k) EAP) prior experience working with Benefit administration systems (bSwift ADP module etc.) preferred.
- Time management skills ability to work both independently and as part of a team effectively the ability to multitask and problem solve are required.
- Word Excel and PowerPoint - Intermediate knowledge
- May require some travel
Interested applicants should respond with a cover letter and resume. External applicants must submit salary requirements to be considered.
Why Ergon Inc.
At Ergon we are a relationship-driven family-owned company that values each employees growth and contributions. Headquartered in Flowood Mississippi we take pride in maintaining a close-knit small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:
- Competitive pay
- 401(k) matching & profit sharing
- Health Dental Vision and Life Insurance
- Short- and Long-Term Disability Plans
- Additional voluntary benefits
- Paid holidays vacation and sick leave
- Tuition assistance
At Ergon Inc. we live by our core values:
- Empowered Service: Together were committed to delivering unparalleled service. We do whats right provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. Thats empowered service.
- Selfless Leadership: We lead with compassion and put those around us before ourselves. We dont say were experts; we demonstrate it through technical expertise category innovation and care for what we do. We call this selfless leadership.
- Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business not just growing for the sake of growing but growing carefully and strategically.
- Respectful Relationships: Together we foster a culture of respect acceptance and diversity of ideas and people. Our differences make us stronger. Were united by our shared values constantly forging respectful relationships.
Come and join the Ergon team!
We are an EEO/AAP employer.
Job Role: Benefits Coordinator
Location: Flowood MS
Required Experience:
IC
About Company
Family-owned and operated, the Ergon companies were brought together 66 years ago in the petroleum industry’s service sectors.