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Benefits and Eligibility Specialist

State Of Wyoming

Job Location:

Cheyenne, WY - USA

Hourly Salary: USD 25 - 25

Posted: 4 September 2026 (25 days ago)

Application Deadline: 2 December 2026

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

This position provides overall case management for economic assistance information and referral cases as assigned provides information and refers individuals and families to programs and resources including self-sufficiency and/or self-responsibility and ensures safety and protection.

The Wyoming Department of Family Services work centers around three values

Safe at home;
Giving families opportunities for success and
Supporting the people who support the families.

Join the DFS family and support Wyoming families!

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! Click here for detailed information or you can watch this short video to learn about our benefit package!.

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Human Resource Contact: Michelle Johnson /

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

Provides support of economic assistance programs which may include TANF child support Medicaid food stamps etc.
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
Provides benefits timely and accurately while collaborating with other state and community partners for the health and safety of the public.
Assists with audits to ensure compliance with state and federal requirements.
Maintains computer databases and enters information.
Conducts client interviews to determine eligibility.
Maintains cases once approved.
Maintains public relations with community referral agencies and others.
Recognizes and provides intervention services for people in crisis.
Trains new employees.
Assists with hearings through written or verbal testimony or exhibits.

Qualifications

PREFERENCES:

Preference may be given to applicants who are detail-oriented multi-task capable organized and able to prioritize; good communicators both orally and in writing and have customer service experience.

KNOWLEDGE:

Knowledge of effective interviewing techniques including attitudes behaviors and value judgments that affect the worker-client relationship.
Knowledge of laws rules regulations policies procedures and manuals.
Knowledge of community and governmental resources and programs and how to access them.
Knowledge of agency computer systems and their application.
Knowledge of general office procedures.
Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

NOTES:

FLSA: Non-Exempt
All positions within the Department of Family Services will require a background information check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information