Benefits Account Manager

Hybrid Schedule: This position requires working three days per week at our main office in Sharon Pennsylvania with the option to work remotely up to two days per week.

• Manage assigned employee benefits client accounts
• Serve as the primary contact between clients and insurance carriers
• Coordinate renewals enrollments billing and eligibility changes accurately and on time
• Enter maintain and review client information in multiple computer systems
• Resolve client and employee benefits issues while providing timely professional customer service
• Assist clients with compliance matters including COBRA FMLA the Affordable Care Act and ERISA
• Attend client meetings as needed; occasional overnight travel may be required

• Bachelors degree in Insurance and Risk Management Business Human Resources or a related field
• Employee benefits insurance internship or customer service experience preferred
• Life and Health Insurance License required or must be obtained within a company-established timeframe after hire
• Strong computer skills and the ability to learn multiple systems
• Excellent customer service communication and relationship-building skills
• Strong attention to detail organization problem-solving and follow-through
• Ability to manage deadlines and changing priorities

• Medical dental and vision insurance
• Self-managed paid time off
• Paid maternity paternity and parental leave
• 401(k) with company match and immediate vesting
• Fitness facility reimbursement
• College loan and professional development reimbursement
• Profit sharing based on company performance

Gilberts Risk Solutions is an Equal Opportunity Employer.