Benefit Specialist

Hello! AltaPointe Health is hosting Open Interviews on Thursday September 24th from 10:00AM-2:00PM. This event will take place at Eastpointe Hospital (7400 Roper Ln Daphne AL 36526).Please make sure your application is updated prior to this event. When you arrive you will be able to interview with a Recruiter who can talk about all our open positions. -AltaPointe Recruitment Team

Primary Job Functions:

Clinical responsibilities

• Assess patients financial resources to determine the need to apply for benefits.
• Assist patients in completing applications to secure benefits.
• Assist patients in obtaining documentation required for applications to Social Security Administration.
• Advocate on behalf of patients with the Social Security Administration office.
• Track patients statuses that have applied for benefits.
• Ensure the Finance and Accounting department and treatment team is notified when benefits are obtained.
• Demonstrate the ability to review the patients needs utilizing the SUN-R.
• Identify goals and plans for appropriate services.
• Provide appropriate linkage to community resources.

Supervision and consultation

• Seeks clinical supervision and consultation as needed.
• Accepts and employs suggestions for improvement.
• Actively works to enhance case management skills.

Clinical record keeping

• Documents in a timely fashion per Alta Pointe policy.
• Documents using companys primary electronic health record Avatar appropriately.
• Documents appropriate complete and comprehensive SUN-R assessments.
• Documents measurable and specific goals in the individualized service plan.
• Documents in clear and concise manner types of consumer problems ISP goals addressed and services provided.
• Documents case disposition case closings follow-up and referrals.
• Documents legibly.

Case load management

• Effectively manages caseload based on consumers needs.
• Meets AltaPointe productivity standards.

Courteous and respectful towards consumers visitors and co-workers

• Treats patients with care dignity and compassion.
• Respects patients privacy and confidentiality.
• Is pleasant and cooperative with others.
• Is sensitive to the consumers needs expectations and individual differences.

Administrative and other related duties as assigned

• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Follows AltaPointe policies and procedures.
• Attends required in-service trainings and other workshops.

Must be at least age 23 maintain a valid verifiable driver license and maintain a clear driving record. Minimum High School Diploma or equivalent ability to stay organized and multi-task a workload with multiple consumers; knowledge in adult specialty outlined below to be attained within six months of employment:

• Knowledge of psychiatric disorders in the adult population
• Knowledge of cultural diversity
• Knowledge of behavior management crisis intervention and interventions common to acute psychotic consumers as well as to non-violent crisis intervention practice
• Knowledge of psychiatric rehabilitation principles
• Knowledge of available community resources
• Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders
• Knowledge of the social security system in order to obtain benefits
• Knowledge of the SOAR system