Bellperson Part-Time
Las Vegas, NV - USA
Job Summary
Join the team at Hilton Grand Vacations on the Boulevard as Bellperson and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip our 1228-room resort boasts of large multi-bedroom suites and a stunning design!
What will I be doing
Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.
Here are your duties to be performed:
- Supervises property entrance and accepts guest arrivals.
- Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
- Deliver messages and assist with room move requests grocery delivery and other deliveries.
- Reports any problem or unusual activities to management.
- Ensures an organized safe and clean front entrance and lobby area.
- Carries out reasonable requests by management including assisting other departments when needed.
- Know and use members names preferences and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests use. Delivers messages express check-out folios newspapers and other requested items.
- Retrieving transporting organizing and storing of luggage in designated area.
- Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services).
- Special projects as given by leadership; responding to all guest requests to ensure client happiness.
- Other duties as assigned.
What we are looking for:
To fulfill this role optimally applicants possess the following minimum qualifications and experience:
- 6 months Customer service experience
- Self-starting personality with an even disposition
- Move lift carry push pull and place objects weighing less than or equal to 150 pounds
- Stand sit or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e. g. run walk jog) with or without reasonable accommodations
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- 1 years prior Bellperson experience
- Resort Hotel hospitality proven experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
Here are your duties to be performed:
- Supervises property entrance and accepts guest arrivals.
- Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
- Deliver messages and assist with room move requests grocery deliver and other deliveries.
- Reports any problem or unusual activities to management.
- Ensures an organized safe and clean front entrance and lobby area.
- Carries out reasonable requests by management including assisting other departments when needed.
- Know and use members names preferences and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests use. Delivers messages express check-out folios newspapers and other requested items.
- Retrieving transporting organizing and storing of luggage in designated area.
- Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services).
- Special projects as given by leadership; responding to all guest requests to ensure client happiness.
- Other duties as assigned.
Qualifications
What we are looking for:
To fulfill this role optimally applicants possess the following minimum qualifications and experience:
- 6 months Customer service experience
- Self-starting personality with an even disposition
- Move lift carry push pull and place objects weighing less than or equal to 150 pounds
- Stand sit or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e. g. run walk jog) with or without reasonable accommodations
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- 1 years prior Bellperson experience
- Resort Hotel hospitality proven experience
About Company
What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us ... View more