Bell Attendant (on-call)

Join our Guest Services team as a Bellperson and play a key role in creating exceptional arrival and departure experiences for our this position you will welcome guests assist with luggage provide resort information and deliver outstanding service throughout their stay. The ideal candidate is friendly professional and passionate about hospitality.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work exclusive Go Hilton Travel HGV Getaway and RCI Travel opening access to discounts at over 1500 brands and resorts. Your daily work location unlocks your specific set of benefits.

Heres why youll love it here- We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $23.26 - $29.08 per hour
• Medical Dental and Vision insurance from Day One
• Financial Wellness - 401k plan with company match Life insurance Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• Now offering DailyPay* and more!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.

Schedule Details:

This is an on-call position with a typical schedule of two shifts per week (one weekday and one weekend day). Shift times vary based on business needs and may include day evening overnight weekend and holiday shifts. Flexibility in scheduling is required.

Additional Responsibilities Include:

• Greet guests upon arrival and departure in a friendly and professional manner.

• Assist guests with luggage transportation storage and retrieval.

• Escort guests to their accommodations and explain resort amenities and services.

• Provide information about property amenities local attractions dining and transportation options.

• Deliver guest requests amenities packages and messages in a timely manner.

• Respond promptly to guest inquiries and resolve concerns with a service-focused approach.

• Maintain luggage storage areas and bell service records.

• Support lobby operations and assist with guest arrivals and departures.

• Uphold resort service standards and contribute to an exceptional guest experience.

• Perform other duties as assigned.

What are we looking for

Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering commitment to innovation quality and continued growth. We believe that at the core of our companys success are our Team Members!

To fulfill this role successfully you must possess the following minimum qualifications and experience:

• Greet guests upon arrival and departure in a friendly and professional manner.

• Assist guests with luggage transportation storage and retrieval.

• Escort guests to their accommodations and explain resort amenities and services.

• Provide information about property amenities local attractions dining and transportation options.

• Deliver guest requests amenities packages and messages in a timely manner.

• Respond promptly to guest inquiries and resolve concerns with a service-focused approach.

• Maintain luggage storage areas and bell service records.

• Support lobby operations and assist with guest arrivals and departures.

• Uphold resort service standards and contribute to an exceptional guest experience.

• Perform other duties as assigned.

When you join Hilton Grand Vacations you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.