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BDC Representative
Job Location:
Job Location:
Kansas City, MO - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 June 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Thoroughbred Ford is looking for our next BDC Representative. This is an exciting opportunity in a growing fast-paced industry. The BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership service departments.
No experience necessary. Individuals with prior experience working in retail restaurants and hospitality are encouraged to apply. We provide paid training and ongoing mentorship and support.
What We Offer
- Paid training
- Competitive earning potential
- Opportunities for career growth and advancement
- Medical Dental Vision
- 401K
- Paid time off
Responsibilities
- Handle incoming and outgoing phone calls and emails
- Prospect follow-up calls set appointments for service and gauge customer satisfaction
- Answer customer internet inquires by both email and phone
- Schedule service appointments and reschedule no show customers
- Contact customers based on current marketing incentives
- Follow up with existing and potential customers to generate leads and close sales
- Follow up in a manner that results in the customer visiting the dealership
- Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Requirements
- Excellent computer skills required
- Knowledge of call center environment preferred
- Automotive experience helpful but not required
- Able to communicate persuasively with customers to set appointments
- The ideal candidate is prompt and courteous has an enthusiastic personality and a team player attitude
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Location: Thoroughbred Ford – Kansas City, MOSchedule: ;Full-Time | Monday–Friday + rotating SaturdaysCompensation: Hourly + Commission based on experience ...
