BDC Representative

AtWright Automotive Group we believe our employees are our greatest asset. As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. If this sounds appealing to you apply below!

Benefits

• Health Insurance
• 401K with company match (10%)
• Dental Insurance
• Vision Insurance
• PTO

Responsibilities

• Receive inbound sales calls follow up with clients in a prompt courteous manner letting each customer know that they are our number one priority.
• Follow through with every customer until all their needs are met to their satisfaction
• Answer all phone calls immediately gather customer information answer questions and set appointments.
• Obtain customer information and keep an accurate database.
• Maintain a dealership standard for response time and close rate goals.
• Schedule sales appointments using dealership approved processes and CRM system.
• Place outbound customer satisfaction survey calls for sales interactions.
• Handle minor customer complaints and misunderstandings
• Stay up to date on current manufacture incentives and current sales specials the dealership is offering.
• Adhere to all company policies procedures and safety standards
• Complete daily activities following a scheduled process

Qualifications

• Must meet companys requirements for employment
• Must have valid drivers license
• Previous automotive experience a plus
• Ability to read and comprehend instructions and information
• Customer Service Experience( Preferred)
• Excellent verbal and written communication skills
• Professional

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.