BDC Rep Internet Sales

Arlington Acura is seeking a motivated and customer-focused BDC / Internet Sales Representative to join our growing team. This position is ideal for someone who enjoys communicating with customers thrives in a fast-paced environment and wants the opportunity to build a successful career in the automotive industry.

The BDC / Internet Sales Representative is responsible for handling inbound internet leads phone calls and customer inquiries while helping guide customers through the early stages of the vehicle purchasing process. This role focuses on setting appointments following up consistently maintaining customer relationships and delivering a professional experience that reflects the Arlington Acura standard.

Responsibilities

• Answer all incoming sales phone calls and respond to internet leads promptly and professionally.
• Set and log customer appointments in the CRM for product specialists following dealership guidelines.
• Maintain consistent follow-up with all prospects through calls texts and emails to drive show and close rates.
• Build and manage a prospect development system to generate repeat and referral business.
• Stay current on vehicle inventory new products features and promotions to speak confidently with customers.
• Track daily weekly and monthly activity in the CRM; analyze results and adjust outreach strategies accordingly.
• Attend product and sales training sessions as directed by the BDC Team Leader.

Requirements

• High school diploma or GED required; prior BDC sales or customer service experience preferred.
• Excellent communication skills comfortable on the phone via text and over email.
• Proficiency with CRM tools; experience with dealership CRM platforms is a plus.
• Self-motivated goal-driven and able to maintain enthusiasm through high call volumes.
• Valid drivers license with an acceptable driving record.

Compensation and Schedule

• $50000$60000 annually based on performance and productivity
• Five-day work week with scheduled days off including every Sunday

Benefits

• Affordable Health Insurance: Comprehensive medical dental and vision coverage for you and your family.
• Competitive 401(k): Build your future with our retirement savings plan.
• Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
• Paid Maternity & Paternity Leave: Support for new mothers and fathers.
• Paylocity Pay On Demand: Access your earnings before payday (up to $2000).
• Employee Discounts: Discounts on vehicle servicing and new car purchases.
• Continuous Training & Mentorship: Grow professionally and advance your career within our group.
• Employee Tenure & Recognition Program: We celebrate milestones and contributions.
• Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwests most respected dealership groups with locations across Indiana Illinois and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability performance and people.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.