Bartender
Columbus, OH - USA
Job Summary
Position: Restaurant Bartender
Reports to: General Manager
Purpose of the Position:
Our guests are our most important asset. Involvement teamwork and commitment are the values that govern our work. This position provides service of food and beverage in the restaurant/bar area. This role requires you to adhere to the hotel and brand standards. You will also be required to be friendly courteous helpful timely and professional always offering our guest a high level of satisfaction.
Essential Responsibilities:
1. Responsible for retrieving keys then setting the bar up and/or closing bar down. This includes stocking the bar with liquor supplies cutting and preparing all garnishes for restaurant/bar usage etc.
2. Greets and welcomes guests with a smile at the bar and surrounding tables suggests specials and particular menu items.
3. Gives prompt efficient and correct delivery of order to customer.
4. Checks back with the guests periodically to ensure satisfaction.
5. Makes sure product is top quality before serving it to the guest.
6. Uses suggestive selling techniques.
7. Must be completely familiar with all the different kinds of liquor recipes and prices of drinks.
8. Must have Complete knowledge of service standards for beer liquor and wine including proper glassware and garnishes.
9. Prepares all beverage mixers to recipe.
10. Properly rings up items on guest check by having thorough knowledge of the MICROS system (or registers.). Making sure that all beverages leaving the bar are accounted for on a servers check as well as own.
11. Presentation of guest checks and collections of all monies for full payment of check.
12. Must be familiar with cash handling/bank procedures as well as declaring tips according to IRS standards.
13. Follows all RAMP guidelines including procedures regarding age identification and dealing with intoxicated guests.
14. Complete opening and closing side worksheets assigned by management for each shift.
15. Communicate with guests supervisors co-workers in a courteous manner at all times.
16. Honors all guest requeststo go out of our way to accommodate our customers special needs remembering that No is never the answer to our guests request.
OTHER RESPONSIBILITIES
- Attends company orientation and other meetings as required.
- Adheres to all policies and procedures.
- Must adhere to all Federal State and Corporate liquor regulations pertaining to serving alcoholic beverages. Ramp certification preferred.
- Is expected to perform any related duty as requested by supervisor.
- Assist servers when necessary on the floor with their tables.
- Teamwork.
- Follows safety security and emergency procedures and rules.
- Observes proper sanitation and cleanliness procedures.
- Utilizes protective equipment.
- Reports accidents injuries hazards near misses defective equipment property damage or loss to supervisor.
Physical Demands/Abilities:
1. Knowledge of food and beverage preparation and service.
2. Communicate effectively with guests and co workers i.e. memorize the bar and restaurant menu specials of the day and special promotions provide information answer questions etc.
3. Use arithmetic to check totals make change count bank etc.
4. Stand and/or walk for varying lengths of time often long periods.
5. Must be able to lift up to 50 pounds.
6. Requires manual dexterity.
7. Work in an environment that is noisy demanding and physical with fluctuating adverse temperatures.
8. Frequent reaching twisting bending stooping walking standing handling and smiling.
About Company
Responsibilities- Greet and seat guests in a friendly and timely manner- Take food and drink orders accurately and efficiently- Provide menu recommendations and...