Barista Assistant Manager (1YExp)

Barista / Assistant Manager Qargo Coffee Lafayette

Job Summary

Qargo Coffee is seeking a motivated energetic and customer-focused Barista / Assistant Manager to join our team. This hybrid role combines exceptional customer service and beverage preparation with leadership responsibilities that support the daily operations of the café.

The ideal candidate is passionate about coffee hospitality team development and operational excellence. As a Barista / Assistant Manager you will lead by example ensure smooth day-to-day operations support the Store Manager coach team members maintain high quality standards and help drive an outstanding guest experience.

• Prepare and serve coffee espresso beverages teas and food items according to Qargo Coffee recipes and standards.
  
• Deliver exceptional customer service in a welcoming and professional environment.
  
• Greet customers answer menu questions and provide product recommendations.
  
• Operate the POS system and accurately process cash debit and credit card transactions.
  
• Maintain cleanliness and sanitation of workstations equipment utensils and dining areas.
  
• Conduct daily quality checks on beverages food items and inventory.
  
• Restock products and maintain appropriate inventory levels throughout each shift.
  
• Support the sale of retail coffee products merchandise and accessories.
  
• Resolve customer concerns professionally and promptly.
  
• Assist with opening and closing procedures.
  

Assistant Manager Responsibilities

• Support the Store Manager in overseeing daily café operations and ensuring smooth shift execution.
  
• Lead and motivate team members while fostering a positive collaborative work environment.
  
• Monitor product quality food safety cleanliness and operational compliance.
  
• Help manage inventory counts product ordering receiving deliveries and minimizing waste.
  
• Handle customer escalations and resolve issues to maintain high guest satisfaction.
  
• Ensure company policies cash handling procedures and operational standards are consistently followed.
  
• Complete administrative and operational tasks as assigned by the Store Manager.
  
• Act as Manager on Duty when the Store Manager is unavailable.
  
• Be available to work varying shifts based on business needs including mornings evenings weekends and holidays.
  

Qualifications & Requirements

• High School Diploma or equivalent (college coursework is a plus).
  
• Previous barista experience required.
  
• Previous supervisory shift lead or assistant management experience in coffee food service or hospitality preferred.
  
• Strong leadership communication and interpersonal skills.
  
• Ability to multitask and thrive in a fast-paced environment.
  
• Passion for coffee hospitality and creating exceptional guest experiences.
  
• Ability to accurately follow recipes operational procedures and quality standards.
  
• Strong organizational and problem-solving skills.
  
• Flexible availability including mornings evenings weekends and holidays.
  
• Ability to stand for extended periods and lift at least 20 lbs.
  
• Willingness to learn grow and develop within Qargo Coffee.
  
• Knowledge of coffee preparation food safety inventory management and POS systems is preferred.
  

Benefits

• Competitive hourly pay tips
  
• Leadership growth opportunities within Qargo Coffee
  
• Employee discounts
  
• Paid training and ongoing professional development
  

About Qargo Coffee

Qargo Coffee is a fast-growing coffee brand committed to delivering premium coffee experiences through exceptional hospitality innovation and high-quality products. We believe great coffee starts with great people and were dedicated to creating an environment where both our guests and team members can thrive.