BanquetsCatering Manager

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Responsibilities include hiring evaluating disciplining and terminating as needed within the Banquet department.
• Supervises the training of all employees in maintaining expected standards.
• Responsible for scheduling and assigning stations and job duties.
• Maintains and encourages open communication between all personnel in the dining room.
• Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with departmental and Company standards and programs as well as delivering Red Carpet Customer Service to every guest.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Ensures staff is in adherence with appearance policies.
• Complete understanding and adherence to disciplinary policies including but not limited to coaching and counseling staff and the use of progressive discipline to modify performance.
• Markets and sells banquet space to perspective clients.
• Coordinates restaurant group functions with restaurant managers.
• Interacts with both internal and external guests in order to plan coordinate and oversee all functions.
• Responsible for budget development. - Develops sales strategies and plans in order to meet approved budget.
• Participates in menu development and costing.
• Hires and schedules staff for all functions.
• Works closely with Stewarding Culinary Marketing and Human Resources in planning and orchestrating functions.
• Develops standards and operational manuals for banquets.
• Utilizes effective communication tools to ensure that consistent accurate and timely information is provided through the shifts.
• Maintains a professional work environment with management and staff.
• Participates in and facilitates meetings and training as required.
• Maintains complete confidentiality of all company information at all times.
• Performs all job duties in a safe and responsible manner.
• Assists in the training of employees in performance of duties.
• Assigns and coordinates work of employees to promote efficiency of operations.
• Inspects food service areas and equipment to ensure sanitary standards are met.
• May be required to perform subordinate job functions as required.
• Reviews financial transactions and monitors budget to ensure efficient operation and to ensure expenditures stay within budget limitations.
• Regularly visits customers to increase knowledge of customers and their needs.
• Completes all duties in compliance with Food and Beverage internal controls.

• Applicant must be at least twenty-one (21) years of age to apply.
• Bachelors degree in Hospitality or related field is preferred.
• Five years of Food and Beverage experience preferably with Banquet or Special Event emphasis. Three years of supervisory experience.
• Extensive knowledge of restaurant operations including menu planning food liquor and labor costing budget and financial statements.
• Possesses working knowledge of Microsoft Office applications.
• Excellent communication and organizational skills.
• Must be licensed by the West Virginia Racing Commission.
• Must be able to obtain proper Food Handler Certification.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to wet and/or humid conditions moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. This is a smoking environment.

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer