Banquet Server (On-Call)

186 rooms 4500 sq. ft. meeting/event space

Amenities: 24-hour fitness center indoor pool restaurant and bar with outdoor lounge complimentary hot breakfast daily.

Located in downtown Indianapolis this property attracts both business and leisure demand-offering strong career growth in a thriving Midwestern market. With a residential-style feel in an urban setting its ideal for leaders who value both guest comfort and brand-driven operations.

JOB DUTIES

Provide exceptional guest service and carries out daily duties in accordance Standards

Prepare rooms and tables for breakfast lunch or dinner and rooms are set (table linen silverware glassware food area) Standards.

Assists the Banquet Captain Food & Beverage Manager Director of F&B and/or Executive Chef with any preparation needs

Serves guest breakfast lunch or dinner as required

Make sure the soup ladles tossed salads portions pies and desserts coffee is brewed and performs other service as determined by functions size and guest requirements Assists the Food and Beverage Manager with supervising banquets and functions within the hotel.

Oversee all dining room service. Ensure that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas.

Ensures that meeting rooms are clean and maintained.

Trains new employees in service banquet and guest service skills

Take responsibility for the well-being of the department including and food and labor costs

Maintain interdepartmental relations with the kitchen sales and housekeeping departments ensuring all requirements are met.

Consults with the Food and Beverage Manager Executive Chef and / or Director of Food and Beverage on items such as serving arrangements and additional employees and equipment needed so that the pertinent information is relayed about service hotel activities and performance for excellence standards.

Supervise and assist in the cleaning and resetting of banquet room(s); supervise and perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.

Greet host and respond to requests in a friendly and courteous manner

MINIMUM REQUIREMENTS

High school graduate or equivalent

Ability to write routine reports and correspondence

Complete knowledge of food and beverage preparations service standards and service etiquette

Knowledge of the appropriate table settings and flatware

Ability to read speak listen and comprehend the English language in order to communicate effectively to team members understand reports and related correspondence and accurately perform all essential job functions

Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel

Ability to remember recite and promote the variety of menu items

Ability to perform essential functions in outside conditions while being exposed to the elements

Ability to adjust quickly to changing conditions in the restaurant room service and banquet functions

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited principles exist

Ability to interpret a variety of instructions furnished in written oral diagram or schedule form Alcohol Awareness Certificate

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status prohibited under Federal State or local laws. All employment decisions are based on valid jobrelated requirements.