Banquet Operations Manager
Job Location:
Madison, OH - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Madison Concourse Hotel and Governors Club is seeking a Banquet Operations Manager to lead exceptional events develop a high performing team and help create memorable guest experiences.
Whether youre an experienced banquet leader looking for your next challenge or a hospitality professional ready to step int a larger leadership role this is an opportunity to make a visible this role youll help shape the guest experience mentor and develop team members and contribute to the success of one of Madisons premier hospitality destinations.
Salary Range: $65000-$75000 per year based on experience
Schedule: Flexibility to work a schedule that includes days evenings weekends and holidays based on business demands.
What Youll Do
- Lead coach and develop the banquet team through hands on leadership
- Oversee event setup execution and breakdown to ensure seamless operations
- Manage hiring onboarding training and performance management
- Ensure staffing room setups and service standards align with event specifications
- Partner with catering culinary housekeeping and other departments to deliver exceptional guest experiences
- Resolve guest concerns and maintain high standards of hospitality and service
- Manage banquet inventory and operational supplies
What Were Looking For
Were seeking a leader who can inspire a team while maintaining a strong operational focus
Preferred Background:
- Proven experience in banquet operations convention services catering hospitality or large-scale event environments
- Demonstrated leadership ability with a track record of coaching developing and motivating teams
- Strong operational knowledge of event planning service execution and delivering high quality guest experiences
- Familiarity with Banquet Event Orders and coordinating events according to detailed specifications preferred
- Exceptional organizational and time management skills with the ability to balance competing priorities in a fast-paced environment
- A commitment to hospitality excellence attention to detail and creating memorable experiences for our guests
Bonus Points For:
- Experience in a Union environment
- Event Management Software experience
- Basic audiovisual (AV) knowledge
This role is deal for someone who:
- Enjoys being visible and engaged with their team
- Takes pride in mentoring and developing others
- Thrives in a fast-pasted event-driven environment
- Has a passion for hospitality and creating memorable guest experiences
- Is ready to expand their leadership responsibilities and grow their career
About The Madison Concourse Hotel & Governors Club
As Madisons largest convention hotel The Madison Concourse Hotel features 373 guest rooms 27000 square feet of flexible meeting space 28 meeting rooms and 6 hospitality suites. Located in the heart of downtown Madison our hotel hosts everything from corporate conventions and association meetings to weddings galas and social events.
As an independent hotel we take pride in providing genuine caring service and creating memorable experiences for every guest. Our team is committed to hospitality excellence collaboration and exceeding expectations at every opportunity.
Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
- Free employee parking
- Free employee meal
- Discounted hotel rooms
- 401-K matching retirement plan
- Paid time off
- $1000 Employee Referral Bonus
- Cash Advance: Get the money youve already earned from work before your paycheck arrives! Available as early as your first shift.
- Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada!
- Pet Insurance for all employees
- A vibrant and inclusive work environment that values teamwork and celebrates your contributions
Full time positions also offer:
- Acomprehensive Quartz health insurance plan
- Dental insurance
- Vision insurance
- Company-paid basic life insurance and short term disability
- Flexible Spending Account (FSA)
- Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal state or local laws.
Qualified applicants must be able to complete a pre-employment drug test background check and reference checks. The Madison Concourse Hotel is a drug-free workplace.
Required Experience:
Manager
About Company
The Madison Concourse Hotel is the premier hotel in downtown Madison, WI and is perfect for your next hotel stay or event. Book your room or event today.
