Banquet Operations Manager

The Dalcy is a private event space located in the historic Fulton Market District featuring a well-curated cocktail and wine program and chef-driven modern American fare.

The Dalcy is now hiring a BANQUET OPERATIONS MANAGER!

Lettuce Entertain You Restaurants is looking for a Banquet Operations Manager with 2 years of Banquet operations manager experience. We reward our teams with benefits career-long training and growth opportunities.

A Few of Our Benefits:

• Competitive Salary
• Quarterly Bonus
• Paid Time Off - including Paid Holidays Personal Days & Vacation
• 401(k)
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• Restaurant Discounts
• Employee Assistance Program - focusing on a commitment to mental health & wellness

Why Work With Lettuce

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130 locations supported by our Culture of Caring. If youre ready to be a part of what we do next then explore your possibilities at Lettuce and apply today!

We participate in E-Verify / Participamos en E-Verify

• Manage the execution of onsite catering and banquet events
• Present invoice to guests accurately process payments and balance sales/receipts
• Comprehend and execute specific banquet instructions and timeline and expedite any contract changes as communicated from catering sales team
• Ensure all event setups / breakdowns are performed in a timely manner
• Ensure post-event reporting is executed by appropriate team member and shared with sales team in a timely manner
• Lead the opening shift process and perform food ordering inventory price updates and recipe build maintenance
• Oversee and ensure effective back of house systems receiving and storage including sidework and organization of those areas
• Organize run and supervise smooth and efficient daily opening and closing shifts ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
• Respond immediately and effectively to guest and employee needs and feedback
• Assist GM in managing costs driving sales and growing the business in support of financial goals
• Partner with GM and management team to interview hire onboard train supervise and develop all BOH employees and teams as needed
• Perform regular and ad hoc inventories of food beverage and restaurant supplies and track high cost items; place food beverage and restaurant supply orders; and accept and inspect deliveries
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests vendors and employees and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings late nights and weekends) at multiple sites with or without overnight travel as needed
• Move and lift up to 10 pounds frequently move and/or lift up to 25 pounds occasionally move and/or lift up to 50 pounds

• 5 years of restaurant management experience in a high-volume full-service restaurant
• 2 years of experience in back of the house systems and food costing
• Skilled in leading and developing teams
• Experienced with inventory and BOH systems