Ballot Technologies Election Management Coordinator Special Project Worker

The Ballot Technologies Election Management Coordinator (Ballot Tech Manager) for the Travis County Clerks Election Division oversees the technology systems and operational processes that support the accurate production programming testing security and reporting of ballots and election equipment used in county elections. This role ensures compliance with federal and state election laws coordinates with election officials and technology vendors and manages the integrity and reliability of ballot tabulation systems to deliver secure transparent and efficient elections for the voters of Travis County. This position manages and supports a team of three to four elections coordinators.

Distinguishing Characteristics:

This is a job classification within the Management job family. The Ballot Tech Manager works alongside five other Elections Division managers (Ballot by Mail Training Sites Voting Equipment & Operations and Personnel) and reports to one of two Assistant Directors. This classification is responsible for overseeing the technical preparation programming testing validation and security of election ballots and related systems to ensure the accurate timely and legally compliant administration of elections throughout the election lifecycle.

This position requires a highly collaborative resilient and solutions-oriented leader who can effectively manage and delegate complex technical and operational responsibilities in a fast-paced high-accountability environment with strict statutory deadlines. Successful candidates will demonstrate initiative curiosity adaptability and sound judgment while remaining calm under pressure and proactively identifying and resolving issues. The ideal candidate builds strong cross-functional partnerships openly shares knowledge and information to strengthen team capacity and operational continuity and promotes a culture of collaboration growth and continuous improvement and accountability alongside strong technical competency and attention to detail.

• Designs plans implements coordinates and oversees election programs and projects to ensure compliance and adherence with legal standards.
• Recruits trains coaches supports and supervises the work of full-time election coordinators and seasonal employees.
• Manages ballot programming activities and conducts detailed data analysis to verify system accuracy in partnership with internal and external stakeholders.
• Develops and proofs ballot formats and layouts.
• Develops implements and tracks projects in accordance with legal guidelines.
• Assists in preparation of negotiated arrangements and contracts to conduct elections for intergovernmental entities. Prepares post elections billing information.
• Collaborates in cross-functional teams to develop comprehensive data analysis for strategic decision making and resource allocation as well as for external communications.
• Coordinates and prepares documentation and statutorily required notices.
• Assists in preparation and administration of Elections budget. Prepares a variety of fiscal and administrative reports. Determines resources needed to meet service demands.
• Facilitates implementation of new elections systems software and hardware. Tracking changes issues and project details with vendors while communicating updates to leadership.
• Actively and regularly participates in professional development opportunities for technical training management skills and leadership development.
• Performs other job-related duties as assigned.

Education and Experience:
Bachelors degree in Public Administration Business Administration Business Management Government Political Science Data Analytics Information Systems or a directly related field AND three (3) years of increasingly responsible elections program or project management experience including one (1) year of mid- to senior level supervisory or management experience;

Licenses Registrations Certifications or Special Requirements:
Valid Texas Drivers License and ability to drive county vehicles for daily tasks
Registered Texas Voterbs1.1 or ability to register within 30 days of employment if living out of state
U.S. Citizen as required by the Texas Election Code
As part of the duties for this role the employee will have access to Criminal Justice Information (CJI) and must meet all CJIS Security Policy requirements including fingerprint-based background screening and adherence to data handling protocols.


Preferred:
Texas Registered Election Official (REO) certification or Certified Elections Registration Administrator (CERA).
Familiarity with elections systems hardware and software such as ES & S Hart InterCivic Tenex Precinct Central and/or Texas Election Administration Management (TEAM) system.
Advanced proficiency in Microsoft Excel (including pivot tables data tables formulas and data analysis tools) and Python or similar tools.


Knowledge Skills and Abilities:

Knowledge of:

• Federal State Local and City election laws regulations procedures and guidelines including the Texas Election Code and other applicable federal and state laws.
• Election administration practices automated voting systems election technologies and election management systems.
• Election-related software applications and information system technology.
• General office administration and project management.
• Record-keeping budgeting and supervisory practices and techniques.
• Microsoft Office applications and advanced Microsoft Excel functions including pivot tables lookups and data analysis.

• Supervising teams training staff and providing mentorship.
• Fostering a collaborative accountable and solutions-oriented work environment.
• Explaining complex technical concepts in clear non-technical language.
• Proactively identifying and resolving technical and operational issues.
• Exercising sound judgment and developing scalable sustainable solutions.
• Public speaking professional correspondence and relationship management.
• Both verbal and written communication.

• Coordinate multiple inter-related election preparation activities and manage competing priorities in a high-stress deadline-driven environment.
• Explain complex technical concepts to staff stakeholders vendors elected officials and the public.
• Establish and maintain effective working relationships with County employees technical staff election officials outside agencies vendors stakeholders and the public.
• Adhere to department policies procedures security protocols and standard election practices while ensuring accuracy integrity and compliance throughout the election lifecycle.
• Work efficiently both independently and as part of a team while promoting knowledge sharing operational continuity and continuous improvement.
• Remain calm under pressure adapt to changing priorities and complete assigned tasks accurately and on time during critical election operations.
• Actively participate with a positive demeanor in team building community outreach and other public-facing activities during work hours.
• Work extended and non-traditional hours including evenings weekends holidays and overtime during election cycles.

Physical requirements include the ability to lift/carry a minimum of 20 pounds and up to 100 pounds with assistance as well as the visual acuity speech and hearing hand-eye coordination and manual dexterity necessary to operate a computer and office equipment. Activities are subject to standing sitting walking climbing stairs bending stooping crouching kneeling pushing pulling reaching repetitive motion twisting and balancing to perform the essential functions. The position involves regular customer and voter contact occasional outdoor activities and a potential risk of exposure to odors communicable diseases and hazardous materials. The role is subject to high-stress environments particularly during election cycles and requires availability for on-call assignments during critical election periods.

Travis County employees play an essential role in maintaining business continuity of County operations and may be assigned to duties outside of their normal job functions including emergency response disaster recovery or continuity efforts as needed. This job description is intended to be generic in nature and is not an exhaustive list of all duties responsibilities or working conditions associated with the position. Essential functions assigned duties and overtime eligibility may vary based on operational needs and specific assignments.


Work Hours: 8 am - 5 pm Monday-Friday.

Location:5501 Airport Blvd Austin TX 78751

Department:County Clerk

Criminal Driving Education and Employment Background Checks Required.

For updates or questions on this position contact:

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.