Balfour Miami Beach a Registry Collection Hotel Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
The Balfour Hotel offers a boutique workplace in Miami Beachs South of Fifth neighborhood an area known for restored Art Deco architecture treelined streets and a strong sense of community. The hotel blends 1940s design with modern touches featuring a rooftop pool and Mediterraneaninspired dining at Laurel. Team members support a calm refined guest experience just steps from the beach with amenities that highlight local culture and craftsmanship. The propertys culinary offeringsincluding mezze at Laurel and espresso at SoFi Coffeereflect a vibrant communityrooted food scene. Its a warm stylish environment suited for staff who enjoy delivering thoughtful hospitalitydriven service in one of Miamis most charming districts.

Required Experience:

Unclear Seniority