Bakery Manager

The Bakery Manager is responsible for directing and coordinating all activities of the Bakery Department to achieve sales labor customer service product quality inventory and profitability goals. The Bakery Manager leads department associates ensures the production and merchandising of high-quality bakery products and maintains compliance with food safety and sanitation standards.

• Recruit train coach and develop Bakery Department associates.
• Schedule associates to effectively support production and customer service needs.
• Provide ongoing performance feedback recognition and corrective action when appropriate.
• Foster a culture of teamwork accountability and customer service excellence.
• Support succession planning and associate development initiatives.

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with bakery product selections custom orders and special requests.
• Resolve customer concerns promptly and professionally.
• Maintain a welcoming clean and customer-focused department environment.
• Promote customer loyalty through product knowledge and service excellence.

• Oversee daily Bakery Department operations including production packaging merchandising and inventory management.
• Ensure bakery products are prepared displayed and maintained according to company standards.
• Monitor inventory levels and order products and supplies as needed.
• Ensure accurate pricing signage and promotional execution.
• Coordinate production schedules to meet customer demand while minimizing waste.

• Maintain the highest standards for product quality freshness and presentation.
• Monitor product rotation and freshness to reduce shrink and maximize sales.
• Ensure bakery displays remain full attractive and properly merchandised.
• Conduct regular quality inspections of all bakery products.
• Ensure custom cake and specialty orders are completed accurately and on time.

• Execute company merchandising plans seasonal programs and promotional events.
• Create attractive displays that maximize product visibility and sales.
• Analyze department sales performance and identify opportunities for growth.
• Promote seasonal specialty and featured bakery products.
• Develop action plans to achieve sales and profit objectives.

• Manage department labor inventory expenses and shrink.
• Monitor key performance indicators and departmental financial results.
• Ensure efficient labor scheduling and productivity.
• Maintain inventory accuracy and effective ordering practices.
• Develop and implement plans to improve operational and financial performance.

• Ensure compliance with food safety sanitation and health regulations.
• Maintain a clean and sanitary work environment.
• Monitor proper food handling storage labeling and rotation procedures.
• Ensure associates follow all safety and sanitation requirements.
• Adhere to all company policies and regulatory standards.

• Strong leadership and associate development skills.
• Excellent customer service and communication abilities.
• Knowledge of bakery production merchandising inventory management and food safety practices.
• Ability to analyze sales and operational reports.
• Strong organizational planning and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with retail systems inventory tools and ordering technology.