Background Check Rep (Max 34hr W2)

- Hybrid: First month: four (4) days per week in the office for training. Post training: three (3) days per week in the office.
(There is a possibility that Corporate Services as a whole may move to a (4)-day in-office schedule in the future. Please confirm that you are comfortable with this possibility prior to submitting.)

About the Role
We are seeking a Background Screening Representative to support our Workforce Screening function. This role plays a critical part in ensuring that background screening for employees and contingent workers is completed accurately confidentially and in accordance with regulatory requirements prior to start dates.
You will work closely with candidates internal stakeholders and third party screening vendors to manage background check cases resolve discrepancies and escalate adverse findings as needed.

Key Responsibilities

Partner with internal stakeholders and candidates to ensure background screening is completed prior to agreed start dates

Communicate directly with candidates and employees undergoing background screening in compliance with applicable regulatory requirements

Review background screening results and discrepancies flagged by third party screening vendors

Manage Requests for Information (RFIs) and follow up with candidates to facilitate employment education and other required verifications

Identify and escalate adverse or discrepant findings (e.g. education or employment issues) in accordance with established procedures

Route adverse information to senior management Compliance Human Resources and Employment Law to support review adjudication and disposition

Coordinate with HR onboarding teams and external background screening vendors to ensure timely and accurate case resolution

Required Qualifications

Minimum 2 years experience in background screening case management human resources or a related operational role

Strong client focus with sound judgment and the ability to handle sensitive information discreetly
Excellent written and verbal communication skills

Ability to work effectively under pressure manage multiple priorities and meet demanding deadlines

Strong attention to detail and the ability to synthesize information from multiple sources

Proficiency with Microsoft Word Excel and database systems (experience with Workday or Salesforce is a plus)

Demonstrated professionalism discretion and sensitivity when handling confidential information

Preferred Qualifications:

Bachelors Degree preferred but not required

Prior experience in Corporate Security Case Management or Human Resources supporting background screening or onboarding processes

Prior law enforcement government and/or fraud investigative experience

Familiarity with regulatory requirements related to applicant disqualification and adverse findings

Understanding of background screening notification escalation and dispute resolution requirements under local law

What Youll Bring
Strong organizational and time management skills
Confidence interacting with candidates vendors and internal partners
A commitment to confidentiality and ethical handling of personal data
The ability to navigate ambiguity in a fast paced evolving environment

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract