B-Level Technician
Greensboro, NC - USA
Job Summary
Reports To: Service Manager/Shop Foreman
The B-Level Technician is responsible for performing intermediate-level diagnostics repairs and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines drivetrains electrical systems and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.
Perform medium to complex repairs on engines transmissions brakes suspension and electrical systems.
Diagnose check engine lights sensor failures and electrical issues using diagnostic tools.
Repair and replace belts hoses radiators alternators starters and batteries.
Conduct basic driveline and powertrain repairs including clutches and differentials.
Assist A-Level Technicians with major engine and transmission overhauls.
Perform DOT inspections and ensure vehicles meet federal and state compliance.
Conduct preventive maintenance services such as oil changes fluid exchanges and filter replacements.
Identify and document potential issues before they lead to major failures.
Repair and replace air and hydraulic brake components.
Perform alignment adjustments steering and suspension repairs.
Replace and adjust clutches U-joints wheel bearings and seals.
Diagnose and repair lighting wiring and battery systems.
Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting.
Work closely with A-Level Technicians service advisors and parts staff to complete repairs efficiently.
Maintain a clean and safe workspace following OSHA and dealership safety guidelines.
Keep accurate repair records and documentation for warranty and customer records.
Proven experience as a B-Level Diesel Technician or equivalent role
Strong proficiency in anti-lock brakes chassis electrical systems cylinder head R&R drivetrain repair and fuel systems
Ability to perform general troubleshooting mechanical and electronic engine work and drivetrain rebuilds
Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred
Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion
CDL preferred
Strong problem-solving time management and organizational skills
Proficient in reading service manuals wiring diagrams and diagnostic data
Team player with a positive attitude and commitment to continuous improvement
Valid drivers license and acceptable driving record
Ability to lift up to 75 pounds and perform physically demanding tasks
Frequent standing walking bending kneeling and reaching in and around vehicles
Ability to work in a shop environment with exposure to noise fumes and moving mechanical equipment
Comfortable working in a range of temperatures (shop bays outdoor yard test drives etc.)
Must be able to safely operate diagnostic tools and shop equipment
Must wear required personal protective equipment (PPE) such as safety glasses gloves and steel/composite-toe boots
Whites International Trucks invests in your successon and off the job. Our comprehensive benefits package for full-time employees includes:
Medical Dental and Vision Insurance (multiple plan options)
Health Savings Account (HSA) with company contribution
Flexible Spending Account (FSA) options
401(k) with Company Match 50% match up to 6% of contributions
Company-Paid Basic Life Insurance with AD&D coverage
Short- and Long-Term Disability Plans available for purchase
Optional Supplemental Insurance (Critical Illness Accident Hospital Indemnity additional Life coverage)
Paid Vacation Sick Leave and Holidays
Uniforms Provided and annual boot reimbursement
Paid training and certification incentives through our Technician Roadmap
Expense card vehicle allowance or mileage reimbursement (varies by role and region)
Opportunities for career growth and advancement to A-Level Technician and leadership roles
Supportive family-driven culture centered on safety teamwork and long-term success
Required Experience:
IC
About Company
Reports To: Truck Sales Director Job Summary: The Truck Sales Representative is responsible for selling new and used commercial trucks to owner-operators, fleet...