AWS Engineer
Job Location:
Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
4 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
- Provide production support for AWS-hosted applications APIs and cloud services.
- Own production incidents throughout their lifecycle from initial triage through resolution and closure.
- Coordinate with engineering platform product and operations teams to resolve production issues.
- Communicate incident status business impact and resolution progress to stakeholders.
- Lead and participate in Root Cause Analysis (RCA) activities.
- Drive continuous improvements that enhance platform stability and operational excellence.
- Monitor cloud environments and ensure platform reliability through monitoring alerting and security best practices.
- Develop maintain and enhance operational runbooks and documentation.
- Conduct knowledge transfer sessions to prepare support teams for production operations.
- Support operational readiness initiatives across AWS cloud platforms.
- Participate in scheduled on-call rotations and manage high-priority production incidents.
- Identify process gaps and recommend improvements to support models workflows and operational procedures.
Required Qualifications
- 2-4 years of professional experience (Required)
- Bachelors degree preferred (not mandatory)
- Experience supporting customer-facing production platforms in enterprise environments.
- Strong ownership mindset with accountability for service stability and incident resolution.
- Experience managing incidents from start to finish in complex production environments.
- Excellent collaboration skills working with cross-functional engineering and business teams.
Required Skills:
AWSAPIRCA
