AVP I, IT Services & Facilities
Leavenworth, WA - USA
Job Summary
- Provides executive-level leadership and management for Information Technology Services and Facilities Management operations
- Establishes departmental goals budgets policies and operational methods in alignment with AFIs strategic objectives and regulatory requirements
- Ensures information systems infrastructure and corporate facilities are properly maintained secured and compliant with applicable laws regulations and standards
- Optimizes the utilization of human financial and physical resources to improve efficiency and organizational performance
- Optimizes governance controls and processes to ensure information security data integrity and operational continuity
- Coordinates with leadership across AFI business units to support enterprise-wide initiatives and organizational objectives
- Oversees vendor relationships contracts and third-party service providers supporting IT and facilities operations
- Identifies evaluates and recommends improvements modernization initiatives and innovation opportunities
- Directs and oversees staff performing systems development systems acquisition programming infrastructure maintenance user support facilities maintenance office services and purchasing
- Leads the development and management of departmental budgets staffing plans performance evaluations and staff development initiatives
- Manages the planning acquisition implementation and lifecycle management of enterprise hardware software and facilities infrastructure
- Provides leadership in the deployment and ongoing support of corporate information systems utilized by AFI and affiliated entities
- Collaborates with the Vice President Information Technology and other senior leaders to implement strategic plans and allocate resources effectively
- Ensures effective business continuity disaster recovery and cybersecurity practices are established and maintained
- Conducts detailed analyses of operational performance budgets programs systems and facilities initiatives; prepare documented recommendations for senior leadership review
- Develops and maintains strong working relationships with internal stakeholders vendors regulatory authorities and industry contacts
- Participates in cross-functional committees project teams and special initiatives as assigned
- Performs other duties as assigned in support of departmental and/or corporate objectives
- BA/BS Degree in relevant discipline
- Four years of relevant work experience may substitute this requirement
- Advanced degree preferred
- Five years of progressive leadership experience managing Information Technology services facilities management or enterprise infrastructure operations
- Advanced degree may be substituted for two years of experience
- Demonstrated experience managing physical assets IT systems budgets vendors and multidisciplinary teams
- Experience operating in regulated environments strongly preferred
- Excellent verbal communications skills to include the ability to engage in effective counseling with subordinates the ability to conduct efficient meetings and/or training sessions deliver presentations and to effectively communicate with executive management and external professional contacts (vendors industry contacts regulators etc.)
- Excellent written communications skills to include the ability to produce well-documented recommendations for senior management policy and procedure statements Request for Proposals (RFPs) and other non-routine correspondence with external professional contacts
- Ability to utilize AFIs computer systems for data access and manipulation
- Proficiency with Microsoft Office applications (Outlook Word Excel Access)
- Working knowledge of project management tools preferred
- Ability to perform complex analytical and financial functions including budgeting forecasting statistical analysis variance analysis and modeling
- Ability to gather and analyze relevant facts and information needed to determine appropriate actions or recommendations for consideration by senior management
- Demonstrates strong analytical problem-solving and decision-making skills
- Demonstrates excellent negotiation skills
- Demonstrates excellent judgment and decision-making skills
- Ability to prioritize and delegate effectively
- Ability to coordinate activities effectively with other departments and to direct the work activities of assigned staff
- Completion of Certified Facilities Manager (CFM) Project Management Professional (PMP) Certified Information Systems Security Professional (CISSP) or equivalent professional designation
- Completion of Certified Facilities Manager designation (CFM) within 33 months in the position if not previously obtained
- Full benefits package including health dental vision life & disability insurance including an employee assistance program (EAP)
- 401(k) including employer match & safe harbor contributions
- Generous paid time off policy medical leave volunteer time off and 9 paid holidays
- We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
- Volunteering and community engagement opportunities
Who are we and what were about
Since 1887 Armed Forces Insurance (AFI) has existed with a single unwavering purpose: To protect the people who protect our nation. For more than 135 years weve provided home insurance renter insurance and auto insurance and much more to our members. We proudly serve active retired and former military personnel their families and civilian Department of Defense employees.
AFI is a family friendly organization offering competitive compensation an outstanding work environment and great benefits. AFI is headquartered in Leavenworth Kansas approximately 20 minutes from the Legends.