AVP Field Liability

The Assistant Vice President (AVP) Field Liability provides strategic technical and operational leadership for the organizations liability-related field claims operations. This role oversees Litigation NonâLitigation Liability and General Liability. The AVP ensures consistent claim-handling quality regulatory compliance operational efficiency and superior customer service across all field regions. This position plays a critical role in shaping claims strategy partnering across the enterprise developing leaders and ensuring financially sound claim outcomes for a Property & Casualty organization.

Essential Duties and Responsibilities:

Leadership & Strategic Direction

• Provide strategic leadership for all field liability claim units including Litigation NonâLitigation Liability and GL Property Damage.
• Develop longâterm department strategy goals and KPIs aligned with corporate objectives.
• Lead and mentor a geographically dispersed team of Field Leaders Litigation Managers and Senior Adjusters.
• Drive a culture of accountability continuous improvement responsiveness and customerâcentric service.

Claims Oversight & Technical Excellence

• Oversee complex and highâseverity liability property damage and auto physical damage claims ensuring sound coverage evaluations liability assessments defense strategy and settlement execution.
• Provide technical oversight to ensure accurate reserving timely investigations and consistent application of claim-handling best practices.
• Develop and maintain guidelines workflows and quality standards for all liability and property damage field teams.
• Collaborate with legal teams to guide litigation strategy settlement authority discovery management and reserve evaluation.
• Build risk transfer strategy in conjunction with Sr. Casualty officer with appropriate pursuit of outgoing AI/CI.

Litigation & Legal Management

• Oversee litigation management strategy ensuring appropriate use of outside counsel and effective litigation
• Ensuring appropriate selection of staff panel or non-panel counsel leading to optimal claims outcomes.
• Partner closely with internal and external legal teams on case strategy trial readiness and risk assessment.
• Review litigation budgets performance metrics and counsel effectiveness; participate in file reviews and settlement conferences.
• Ensure compliance with litigation management guidelines and implement improvements as needed.

Operational Management

• Develop and manage departmental budgets staffing models and workload distribution.
• Monitor performance metrics quality audits and claim outcomes using analytics to identify trends and drive operational improvements.
• Ensure consistent field execution across all regions including regulatory adherence and service standards.
• Lead catastropheârelated field liability responses coordinating with internal teams and external vendors.

Vendor Partner & Stakeholder Engagement

• Manage relationships with Independent Adjusters Appraisers Defense Counsel Reconstruction Experts and other key vendors.
• Evaluate vendor quality negotiate service agreements and ensure cost-effective highâquality support for field operations.
• Collaborate with Underwriting Actuarial Product and Risk Management on loss trends risk mitigation strategies and portfolio insights.
• Serve as a key contact for brokers insureds and external partners during complex or escalated matters.

Employee Development & Coaching

• Strengthen technical and leadership capabilities across all field liability teams through coaching training and development initiatives.
• Identify highâpotential employees and support succession planning.
• Promote an inclusive collaborative and performance-driven work environment.

Job Specifications:

Education:

• Bachelors degree required; advanced degree or industry designation (CPCU AIC SCLA ARM) strongly preferred.

Experience:

• 10 years of experience in P&C claims including significant exposure to liability GL PD and auto physical damage.
• 5 years of progressive leadership experience managing field operations and/or litigation units.
• Demonstrated track record in managing complex losses litigation portfolios and multi-state claims operations.

Working Conditions:

• General office environment.
• Travel required to support field regions vendor meetings onâsite inspections and industry events.

Pay Transparency Statement:

UFG Insurance is committed fair and equitable compensation practices. The estimated base salary range for this officer-level position is $154858 - $204236 annually. Actual compensation will be determined based on a variety of factors including the scope and responsibilities of the role individual qualifications and experience internal equity and market data.

In addition to base salary UFG Insurance offers a comprehensive total rewards package that includes:

• Annual incentive compensation
• Medical dental vision & life insurance
• Accident critical illness & short-term disability insurance
• Retirement plans with employer contributions
• Generous time-off program
• Programs designed to support the employee well-being and financial security.

Officer-level employees may also be eligible for additional compensation components including performance-based incentives long-term incentive plans and participation in executive benefit programs.

This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.