AV Engineer L2
Job Location:
Job Location:
Bethlehem, GA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
3 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role :- AV Engineer L2
Location :- Bethlehem PA(Onsite)
Job Summary
The Audio Visual (AV) Engineer is responsible for supporting and maintaining enterprise collaboration and meeting space technologies. This role focuses on standard conference rooms Poly video collaboration solutions Microsoft Teams Rooms (MTR) environments and enterprise streaming and broadcast support. The AV Engineer delivers high touch support for conference rooms executive meetings and internal events ensuring consistent reliable and high-quality user experience. The role may also provide tech bar coverage and perform basic desktop support tasks as needed to support colleagues.
Key Responsibilities
- Should have experience on supporting Conference Rooms & Teams Rooms and attend break/fix issues
- Should be responsible for maintaining AV standards including associated peripherals
- Candidate should have strong knowledge on managing Microsoft Teams Rooms (MTR) environments Poly video conferencing devices and room peripherals
- Assist executives for live meeting setup
- Candidate should have experience of Streaming Events & Broadcast Support depending on the network scale or coverage
- Assist in providing Tech Bar & End-User Support
- Should have experience in basic desktop support tasks such as peripheral troubleshooting connectivity issues and collaboration tool assistance
- Should have experience in performing routine AV system health checks firmware updates and preventative maintenance upgrades refresh activity & new room deployment
Key Skills
- Should focus on maintaining Customer satisfaction scores at industry standards or as per agreed service level
- Document room configurations known issues and SOPs
- Collaborative with support teams
- Vendor management or OEM support coordination
