Automotive Store Service Manager

Precision Tune Auto Care is looking for a Store Service Manager who is ready to lead with energy ownership and purpose.

We are part of a trusted automotive service brand with 50 years of history a strong national reputation and a clear mission:

To deliver world-class automotive care for every car every customer and every community by serving people first communicating with integrity inspecting with discipline and fixing vehicles right.

This is a high-impact leadership role in a fast-moving sales-driven automotive service environment. The right person will lead from wherever the business needs them most with customers with the team in the shop flow on the phones in the parking lot reviewing inspections solving problems driving sales and making sure the store performs at a high level.

This is a 6-day-per-week responsibility in a MondaySaturday operation. We are closed evenings and Sundays but this role requires a leader who understands that running a successful store means being present engaged and accountable when the business is open and the team is serving customers.

If you are competitive coachable customer-focused organized and ready to grow this could be the right seat for you.

As a Store Service Manager you will help lead the full store operation people process sales service workflow customer experience and daily execution.

You will work side by side with advisors and technicians to grow service parts maintenance repair fleet and membership sales while making sure customers are treated with professionalism urgency and respect. You will help recruit train coach and develop the team while ensuring company programs sales processes safety practices and operational standards are executed well.

This is not a sit-still leadership role. It requires the ability to move with purpose jump in where needed solve problems quickly communicate clearly and keep the entire store focused on serving customers well while achieving business goals.

This is a safety-sensitive position.

Competitive pay
Medical Dental and Vision Insurance coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off
Closed evenings and Sundays for a better work-life balance
5 paid holidays off
Career growth with a proven automotive brand
Leadership development and hands-on operational training
A team culture built around accountability excellence and serving people well

Lead train coach and motivate store associates and technicians
Drive daily sales performance service growth customer satisfaction and profitability
Set the tone for a strong customer experience from the first phone call to the final invoice review
Lead the sales process with confidence integrity and clear communication
Grow service maintenance repair fleet and membership opportunities
Stay actively involved in shop workflow customer communication team execution and store performance
Support inspections estimates repairs customer updates and quality control
Track store performance and help the team stay focused on daily goals
Recruit develop and retain strong team members
Ensure safety procedures environmental policies and company standards are followed
Resolve customer concerns with professionalism ownership and care
Support fleet relationships vendor partnerships and local business growth
Perform opening and closing responsibilities as a trusted keyholder
Use technology reports and AI tools to improve communication execution and performance
Step into whatever part of the operation needs leadership urgency or support

High school diploma or equivalent required; college or technical training preferred
1 year of automotive service retail management sales leadership or operational leadership experience preferred
Valid drivers license
Strong communication leadership and customer service skills
A sales-driven mindset with the ability to coach others toward goals
Ability to stay organized and steady in a fast-paced environment
Confidence managing multiple priorities and helping others stay focused
Willingness to lead from anywhere in the store not just from one spot
Basic math computer POS reporting and cash-handling skills
Willingness to learn and use tools like ChatGPT to improve speed clarity and execution
Availability to lead in a 6-day-per-week MondaySaturday operation
A strong work ethic high standards and a desire to keep improving

People who take ownership.
People who communicate clearly.
People who enjoy helping others succeed.
People who understand that sales and service work best when customers are educated respected and cared for.
People who believe great service starts before the vehicle ever enters the bay.
People who can lead a team serve customers well and keep the day moving with confidence.
People who do not need a perfect environment to make progress.
People who want to grow compete improve and be part of a winning culture.

We are looking for A-players leaders who bring energy discipline positivity and pride to the work. The right person will not just manage a store. They will help grow the business build the team strengthen the customer experience and raise the standard every day.

Ability to lift up to 50 lbs. without assistance
Frequent standing walking bending and reaching
Ability to climb ladders and operate a vehicle safely
Ability to move throughout the store shop lobby and lot as needed to support daily operations

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation genderhtml

As an Automotive Store Service Manager at Precision Tune Auto Care - Baton Rouge 25-28 you will oversee all aspects of store operations ensuring high-quality service and customer satisfaction. You will lead and motivate your team to achieve service goals while maintaining operational efficiency in a fast-paced environment.

• Manage daily store operations including service scheduling workflow and customer interactions.
• Lead train and motivate service staff to deliver exceptional customer service and meet performance targets.
• Ensure compliance with safety policies and company procedures.
• Monitor inventory levels and order supplies as needed.
• Maintain accurate records and prepare reports on service activities and financial performance.
• Handle customer complaints and resolve issues to ensure satisfaction.

• Proven experience in automotive service management or related field.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Familiarity with automotive repair processes and industry standards.
• High school diploma or equivalent; additional technical certifications preferred.

• Competitive compensation of $52000.00 - $104000.00 per year paid weekly.
• Opportunities for professional growth and career advancement.
• Employee discounts on automotive services.
• Supportive team environment and comprehensive training programs.
• Health dental and vision insurance options.

Precision Tune Auto Care - Baton Rouge 25-28 is a trusted leader in automotive maintenance and repair services committed to delivering quality care and customer satisfaction in Baton Rouge LA. We pride ourselves on our expert team innovative approach and dedication to excellence in every vehicle we service.

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Precision Tune Auto Care - Baton Rouge 25-28 is seeking an Automotive Store Service Manager in Baton Rouge LA. The role involves overseeing daily operations to ensure high-quality customer service and efficient workflow managing staff and driving business growth. Compensation ranges from $52000 to $104000 per year paid weekly.

• Manage and lead service department staff
• Ensure excellent customer satisfaction
• Monitor service quality and operational efficiency
• Drive business growth and achieve sales targets
• Maintain inventory and equipment

• Experience in automotive service management
• Strong leadership and communication skills
• Ability to manage staff and customer relations effectively
• Knowledge of automotive repair and maintenance
• Organizational and problem-solving skills

• Competitive salary paid weekly
• Opportunities for career advancement
• Supportive team environment
• Comprehensive training

Precision Tune Auto Care is a trusted automotive service provider focused on quality and customer satisfaction serving the Baton Rouge community with expert care and professionalism.