Automotive Service Manager
Greenwood, IN - USA
Job Summary
Precision Tune Auto Care Locally Owned & Operated Backed by a 50-Year National Brand
Most people walk into an auto repair shop braced for the worst. They expect to be talked down to upsold and rushed out the door. We built our business on being the opposite of that and were looking for a leader who lives it.
This isnt a job for someone who wants to hide behind a counter and run out the clock. Its for an operator who understands that in this business the experience is the product just as much as the repair is. Great hospitality done consistently is what turns a first-time oil change into a customer for the next ten years.
For over 50 years Precision Tune Auto Care has earned trust the hard way honest recommendations quality work and treating every person who walks in like a guest not a transaction. We do complete vehicle maintenance and repair: oil changes diagnostics brakes suspension A/C engine work and everything in between. What sets us apart isnt the bay its how people feel when they leave it.
We want a Service Manager whos hungry to grow a shop obsessed with the guest experience and takes full ownership of the number.
- You treat every customer like a guest in your home you greet them you listen you earn the trust before you earn the sale.
- You believe theres no such thing as a bad day at the shop only a problem you havent solved yet. No excuses. You own the outcome.
- You can sell without pressure because you educate you build value and people say yes because they trust you not because you cornered them.
- You get more satisfaction out of developing your team than out of anything on your own scorecard.
- You want to build something not just supervise it.
- You need a schedule a spreadsheet and someone else to blame when the numbers slip.
- You think customer service ends when the ticket is written.
- You manage from a chair.
- Competitive salary with weekly performance bonuses you drive the results you share in them
- Employer-paid Medical Insurance
- Dental and Vision Insurance
- Paid Time Off (PTO)
- Five Paid Holidays
- Closed evenings and Sundays we want you sharp not burned out
- Ongoing training and real career advancement
- Employee discounts on automotive services
- Stable year-round employment with an established company
You run the day-to-day operation of the shop and you own everything that flows through it: the guest experience the sales the workflow and the people.
- Set the hospitality standard and hold the team to it every guest every visit every time
- Lead coach and develop your service advisors and technicians into people who are better because they worked for you
- Drive sales the right way through trust education and value never pressure
- Manage shop workflow and scheduling for maximum productivity and on-time delivery
- Own your daily numbers: sales labor gross profit and the KPIs that tell you where the business really is
- Review repair recommendations for accuracy and honest value protect the customer and the reputation
- Ensure every repair is done safely correctly and on time
- Hire train and build a bench great shops are built on great people
- Control inventory and operating expenses like its your own money because youre running it like its your own shop
- Build relationships with fleet accounts and local businesses that keep the bays full
- Handle concerns head-on and turn upset customers into loyal ones
- Maintain compliance with safety environmental and company standards
- Perform opening and closing manager responsibilities
- Set the tone a culture of accountability hustle and hospitality that your team feeds off of
- Proven leadership in an automotive service environment Service Manager Shop Manager Assistant Manager Service Advisor or similar
- Automotive repair industry experience required
- A natural leader who builds teams and develops people not just directs traffic
- Exceptional at guest experience and communication you make people feel taken care of
- Sales-driven with integrity you educate customers you dont pressure them
- Can read repair orders and understand maintenance recommendations
- Sharp on organization and time management under pressure
- Basic computer and point-of-sale proficiency
- Valid drivers license with a clean driving record
- ASE certifications
- Experience with shop management software
- A track record managing both technicians and service advisors
- Fleet account management experience
- Lift up to 50 pounds without assistance
- Frequent standing walking bending reaching and climbing
- Ability to safely operate customer vehicles
- Comfortable moving between the office and the shop floor because a great manager is in both
Our people are the business. We invest in training we promote from within and we recognize the leaders who show up hungry and hold the standard. If youve been looking for a place to prove what you can build with the right team behind you this is it.
If youre ready to lead a shop that runs on hospitality accountability and results apply today.
Precision Tune Auto Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other protected characteristic under applicable law.
Required Experience:
Manager
About Company
At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional cus...