Automotive Service Manager
Job Location:
Barrington, RI - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Service Manager Automotive Dealership
Motor Werks A Member of Murgado Automotive Group
Barrington IL
Lead. Develop. Perform. Make an Impact.
Motor Werks is seeking an experienced Service Manager to lead our automotive service operation in Barrington IL. This high-impact role calls for a proven leader who can develop teams improve performance elevate customer satisfaction and drive results through change.
What Youll Do
- Lead coach and motivate the Service Department team to deliver strong performance and customer satisfaction.
- Oversee daily operations including scheduling staffing workflow customer communication and efficiency.
- Set clear expectations and build a culture of accountability teamwork professionalism and continuous improvement.
- Monitor KPIs financial performance productivity profitability quality and customer satisfaction; act quickly on opportunities for improvement.
- Improve customer retention loyalty repair order profitability and overall department performance.
- Resolve customer concerns promptly and professionally.
- Recruit develop evaluate and retain high-quality service employees.
- Partner with Parts Sales the General Manager and dealership leadership to deliver a seamless customer experience and achieve store objectives.
- Ensure compliance with company policies manufacturer standards safety requirements and applicable regulations.
What Were Looking For
- Proven experience as an Automotive Service Manager or senior service leader in a dealership environment.
- Track record of improving performance developing employees and delivering measurable results.
- High-volume dealership service department experience preferred.
- Strong understanding of dealership service operations repair processes workflow technician productivity parts coordination and customer service.
- Ability to lead through change while maintaining accountability morale productivity and professionalism.
- Strong business acumen with the ability to manage service department financials and KPIs.
- Customer-first mindset with excellent leadership communication coaching organization and problem-solving skills.
- Hands-on visible leadership style with the ability to earn team respect and commitment.
- High school diploma or equivalent required; related degree preferred.
- Valid drivers license; clean driving record preferred if regular operation of customer vehicles is required.
- Experience with dealership management systems and automotive repair software; Tekion experience is a plus.
What We Offer
- Competitive compensation package
- Medical dental and vision benefits
- 401(k) with company match
- Paid Time Off
- Leadership training and professional development
- Career growth within a nationwide automotive group
- Employee discounts on eligible goods parts and services
- Professional collaborative work environment
Why Motor Werks
Motor Werks has been a respected name in automotive retail for more than 50 years. As part of Murgado Automotive Group youll lead a strong dealership service operation with the resources training and career opportunities of a larger nationwide organization.
If you have a proven record of success and are ready to make a measurable impact on an automotive service operation apply today.
Motor Werks is an Equal Opportunity Employer.
Required Experience:
Manager
About Company
Murgado Automotive Group has locations in Miami FL, Stuart, FL, Jacksonville, FL, Chicago, IL, Edison, NJ and Richmond, VA to serve drivers with a large selection of new and used cars to choose from. Visit a location near you today!
