Automotive Service Advisor Writer | 110k+ Potential

Automotive Service Advisor / Service Writer

Location: West Bend WI

Schedule: Full-time Monday-Friday 8:00 AM-5:00 PM

Compensation: Approximately $75000 base salary plus team-based gross profit bonus potential. Strong performers can realistically earn $100000 total compensation.

About the Opportunity

AutoShop Recruiting is partnered with a trusted independent repair shop in West Bend WI to hire a strong Automotive Service Advisor / Service Writer. This is a growth-minded shop that is investing heavily in process people facility improvements advertising and a modern customer experience.

This is not a sit-behind-the-counter role. The right advisor will be a confident communicator strong salesperson and active workflow partner who is comfortable moving around the shop supporting inspections presenting value clearly and helping the team execute a high-accountability key-to-key operating model.

What Youll Do

• Greet customers answer phones build trust quickly and create a professional first impression
• Write repair orders document concerns and keep workflow organized in Tekmetric
• Support digital inspections photos videos Rack Attack-style inspections and customer education
• Present estimates clearly overcome objections with integrity and close needed repair and maintenance work
• Work closely with technicians the general service team and leadership to keep vehicles moving
• Help support daily Take 5 meetings scripts process discipline and continuous improvement
• Drive average repair order gross profit customer experience and team-based performance
• Stay active in the shop instead of waiting passively at the counter

What Were Looking For

• Experience as an Automotive Service Advisor Service Writer Service Consultant Assistant Manager or Service Manager
• Strong sales ability with the confidence to present repairs and build value
• Comfortable with phones customer updates workflow management and technician communication
• Leadership potential and willingness to help reinforce shop process and morning Take 5s
• Process-oriented mindset with openness to scripts AI-assisted practice DVI and key-to-key operating systems
• High energy accountability professionalism and team-first attitude
• Tekmetric experience is a plus; strong DVI/shop-management-system experience is also valuable
• Valid drivers license

Shop Environment

• Independent repair shop serving West Bend since 2008
• Monday-Friday hours with no weekend shop schedule listed
• 4 bays plus alignment rack and dedicated inspection hoist/rack
• Approximately 50 cars per week with recent revenue growth and significant upside
• Tekmetric shop management system
• ASE-certified technician capability and 36-month/36000-mile TechNet warranty
• Services include diagnostics electrical brakes A/C suspension alignment maintenance gasoline/diesel 4x4 domestic Asian/import and European vehicles

Compensation & Benefits

• Approximately $75000 base salary depending on experience
• Team-based gross profit bonus opportunity
• Realistic $100000 total compensation potential for strong performance
• 3 weeks PTO after 90 days
• 401(k) with 4% match
• Paid holidays
• Paid birthday off
• Health insurance plan is in progress; interim support may be discussed for strong candidates
• Occasional team-building activities such as escape rooms and baseball games

How to Apply

If you are an Automotive Service Advisor who can sell lead communicate and thrive in a process-driven independent shop we would like to speak with you.

Apply today through AutoShop Recruiting. We are managing this search on behalf of our client.

Brian Rhodes - Managing Partner