Automotive Service Advisor

Tooele Motor Company is growing and looking for a motivated customer-focused Automotive Service Advisor to join our service team. This is an excellent opportunity for individuals who enjoy building relationships solving problems and delivering an exceptional customer experience while building a rewarding career in the automotive industry.

The Automotive Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for greeting customers understanding vehicle concerns recommending maintenance and repair services coordinating technician workflow and ensuring every customer receives outstanding service from check-in to vehicle delivery.

• Competitive compensation of $36000 - $90000 per year based on performance and experience
• Health and wellness benefits
• Paid Time Off
• Paid Holidays
• Employee Discounts
• 401(k) Retirement Plan
• Flexible work schedule
• Ongoing training and professional development
• Stable growing dealership environment
• Opportunities for advancement
• Supportive team culture
• Modern facilities and technology

• Greet customers promptly and professionally in the service drive
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on manufacturer guidelines and vehicle needs
• Provide estimates for repairs and maintenance services
• Maintain consistent communication with customers regarding repair status timelines and recommendations
• Coordinate workflow between customers and service technicians
• Schedule service appointments and manage repair orders
• Ensure technician time is efficiently scheduled and sold
• Review completed repairs with customers and explain services performed
• Handle customer questions and concerns with professionalism and urgency
• Maintain accurate service records and repair documentation
• Deliver an exceptional customer experience throughout the service process

• Strong customer service communication and relationship-building skills
• Organized detail-oriented and able to manage multiple priorities
• Excellent time management and problem-solving abilities
• Professional appearance and positive attitude
• Ability to work effectively in a fast-paced environment
• Basic computer proficiency and ability to learn dealership software systems
• Ability to work independently and as part of a team
• Valid drivers license with acceptable driving record
• Ability to pass a pre-employment background check and drug screening

• Previous Automotive Service Advisor experience
• Automotive dealership service center or repair facility experience
• Experience with repair order management and service scheduling
• Sales hospitality retail restaurant or customer-facing experience
• Knowledge of automotive maintenance and repair services
• Experience using dealership management systems (DMS)

At Tooele Motor Company we invest in our employees and provide the training support and opportunities needed for long-term success. Whether youre an experienced Service Advisor or bringing transferable skills from retail hospitality sales or customer service youll find a team committed to helping you grow your career.

If youre looking for a dealership that values customer satisfaction teamwork employee development and professional growth we encourage you to apply today.

Tooele Motor Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all employees and applicants regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status genetic information or any other protected status under applicable federal state or local laws.