Automotive Service Advisor Ford

Modern Ford of Boone is looking for a customer-focused Service Advisor to join our high-performing service team. If you enjoy helping people building lasting customer relationships and working in a fast-paced environment where every day is different wed love to hear from you.

As part of the Modern Automotive Network youll have the opportunity to work with an experienced team that values collaboration professionalism and customer satisfaction. This is an excellent opportunity for someone who takes pride in providing an outstanding ownership experience while growing their career with a stable family-owned organization.

• FREE Employee Health Insurance
• Competitive Base Salary Performance-Based Commission
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Dental & Vision Insurance
• Employee Vehicle Purchase Program
• Ongoing Training & Professional Development
• Career Advancement Opportunities
• High-Performing Busy Service Department
• Supportive Team Environment
• Family-Owned Company Since 1933

• Welcome customers and provide an exceptional service experience from arrival to vehicle pickup.
• Listen to customer concerns and accurately document repair and maintenance needs.
• Prepare repair orders and communicate effectively with technicians.
• Keep customers updated throughout the repair process.
• Recommend maintenance and repair services based on manufacturer recommendations and vehicle inspections.
• Build trust and long-term customer relationships through honest communication and outstanding service.
• Coordinate with the service team to ensure repairs are completed efficiently and on time.
• Help maintain a positive organized and professional service drive.

• Previous automotive service advisor experience is preferred but not required for the right candidate.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude with a team-first mentality.
• Ability to thrive in a fast-paced high-volume environment.
• Comfortable using computer systems and dealership software.
• Valid drivers license with an acceptable driving record.

Modern Ford of Boone is a high-performing dealership where team members are supported developed and given opportunities to succeed. We believe great customer experiences start with great employees and were committed to providing the tools training and environment needed for long-term success.

If youre looking to join a dealership where your work is appreciated your growth is encouraged and you can build a rewarding career wed love to speak with you.

Modern Automotive Network is a fourth-generation family-owned company that has proudly served our communities since 1933. We are an Equal Opportunity Employer and celebrate diversity in the workplace.

Required Experience:

Unclear Seniority