Automotive Service Advisor
Job Location:
Edmond, OK - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Group 1 Automotive is hiring Service Advisors for multiple Bob Howard highvolume dealership locations in Oklahoma City and Edmond.
This role is ideal for driven professionals who thrive in a busy service environment enjoy working directly with customers and can confidently recommend maintenance and repair services.
Service Advisors act as the primary connection between customers and the service teamexplaining vehicle needs upselling recommended services and delivering a smooth professional experience.
Strong communication skills vehicle maintenance aptitude and the ability to handle volume are key to success.
If youre organized energetic and motivated by results this is an opportunity to grow your career with a respected automotive group.
- Schedule and confirm service appointments to ensure an efficient customer experience
- Create accurate transparent repair orders with detailed cost and time estimates
- Serve as the primary liaison between customers technicians and parts teams
- Provide timely updates and clear communication throughout the repair process
- Review inspections and confidently recommend maintenance and repair services
- Maintain strong product warranty and service knowledge
- Accurately document customer interactions and service details in the system
- Valid drivers license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plus
- Prior experience as an Automotive Service Advisor Service Writer or in a customer-facing role within a dealership or automotive service environment preferred
- Strong knowledge of automotive maintenance repair processes and vehicle systems
- Excellent customer service and communication skills with the ability to explain technical information in a clear professional manner
- Proven ability to upsell recommended maintenance and repairs based on vehicle needs
- Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
- Proficiency with dealership management systems (such as CDK Reynolds & Reynolds or similar) and basic computer skills
- Ability to work collaboratively with technicians parts staff and management
In addition to competitive compensation we offer:
- Monthly base pay of $2500 plus performancebased commission
- Performancedriven pay structure that rewards customer satisfaction productivity and quality service
- Ongoing training coaching and support in a highvolume service environment
- Opportunities for longterm growth within Group 1 Automotive
- Health Dental Vision Life and Disability insurance
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
