Automotive Service Advisor

Service Advisor Baker Chevrolet of Cadillac
Join a growing customer-focused automotive team.

Baker Automotive Group is expanding and were seeking a skilled and experienced Service Advisor to join our team at Baker Chevrolet of Cadillac MI. If you are a service professional with a strong track record of delivering exceptional customer care managing workflow efficiently and contributing to a high-performing service department we invite you to apply.

• Minimum of 1years of experience as a Service Advisor in an automotive dealership or repair center preferred

• Proficiency in handling customer interactions with professionalism empathy and clarity.

• Strong organizational skills and the ability to manage a fast-paced high-volume service lane.

• Experience with CDK Dealer Management System (preferred).

• Valid drivers license and insurable driving record.

• High school diploma or equivalent required

• Full-Time Schedule: Monday through Friday 7:00 AM 5:00 PM

• No Saturday Hours: Enjoy a consistent work-life balance.

• Be the primary point of contact for customers throughout their service experiencefrom initial consultation to vehicle delivery.

• Accurately assess vehicle concerns review multi-point inspections and present clear value-driven service recommendations.

• Maintain strong communication with customers and service technicians throughout the repair process.

• Ensure timely and organized documentation of estimates repair orders and warranty compliance.

• Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction.

• Highly competitive compensation structure based on performance.

• Comprehensive benefits package including:

  • Medical dental vision and life insurance.

  • 401(k) retirement plan

  • Paid time off (PTO).

  • Employee vehicle and service discounts.

Baker Automotive Group is a respected name in the Northern Michigan automotive community known for our commitment to excellence integrity and customer satisfaction. As we continue to grow we remain focused on attracting top talent and investing in our teams success.

If youre a professional Service Advisor seeking a career opportunity with a strong supportive team and a company that values excellencewe encourage you to apply today.