Automotive Service Advisor-Bob Howard
Job Location:
Edmond, OK - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Group 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond.
Were looking for high-performing dealership Service Advisors who know how to manage a busy service drive build customer trust and consistently sell maintenance and repair recommendations.
The ideal candidate has previous experience as a Service Advisor Service Writer or Express Service Advisor in a dealership or high-volume automotive repair environment and is comfortable handling repair orders communicating with technicians managing customer expectations and driving service sales
- Schedule and confirm service appointments to ensure an efficient customer experience
- Create accurate transparent repair orders with detailed cost and time estimates
- Serve as the primary liaison between customers technicians and parts teams
- Provide timely updates and clear communication throughout the repair process
- Review inspections and confidently recommend maintenance and repair services
- Maintain strong product warranty and service knowledge
- Accurately document customer interactions and service details in the system
- Previous dealership Service Advisor or Service Writer experience
- Strong automotive maintenance and repair knowledge
- Proven ability to upsell recommended maintenance and repairs
- Experience writing repair orders and coordinating with technicians
- Excellent customer service and communication skills
- Ability to thrive in a fast-paced high-volume service department
- Experience with dealership management systems (CDK Reynolds & Reynolds Tekion Xtime Dealertrack etc.) is a plus
- Valid driver license
In addition to competitive compensation we offer:
- Monthly base pay of $2500 plus performancebased commission
- Performancedriven pay structure that rewards customer satisfaction productivity and quality service
- Ongoing training coaching and support in a highvolume service environment
- Opportunities for longterm growth within Group 1 Automotive
- Health Dental Vision Life and Disability insurance
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
