As a Big O TiresService Advisor you support the owner in leading daily operations to achieve sales profitability and customer satisfaction goals. You play a key role in driving results developing team members and ensuring smooth efficient store performance. This position is ideal for a hands-on motivated leader preparing to advance as our business grows. We are looking for people-first individuals with a desire to work and grow in the automotive services industry in a fast-growing location. Business owners will be highly visible and available to all employees. Lets grow together!
Pay Rate: $55000-$80000 per year
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & People Development
Support ownership in coaching developing and motivating the store team
Lead by example fostering accountability teamwork
Think strategically connecting daily operations to near- and long-term store goals
Sales & Customer Experience
Actively engage with customers to identify needs present solutions and close sales
Support sales of all product lines including fleet accounts
Monitor customer feedback and assist in maintaining high service standards
Deliver exceptional results by modeling strong communication solution-oriented service and follow-through that builds long-term customer relationships
Operational Management
Oversee daily store functions including workflow scheduling inventory maintenance cleaning and shop coordination
Help ensure adherence to compliance safety protocols and operational procedures
Communicate and reinforce store initiatives and programs
Partner with the ownership to manage vendor relationships product availability and shop productivity
Financial & Business Management
Help execute strategies to achieve or exceed store goals and financial targets
Maintain accuracy in reporting recordkeeping and inventory management
QUALIFICATIONS
High school diploma or equivalent required; associate or bachelors degree preferred
2 years of leadership experience in a retail or related customer-facing environment
Proven ability to lead teams drive sales and deliver excellent customer service
Strong communication problem-solving and decision-making skills
Financial literacy and comfort with operational reporting and performance metrics
Proficiency in POS systems and reporting tools
Work Environment
You will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.
Compensation: $55000.00 - $80000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week there are a lot of Big Oh Nos for your car. Luckily Big O Tires has the Big O Yes for all of them. For over 50 years our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic repair and routine maintenance services backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees and each franchisee makes the staffing and hiring decisions for the individual location(s). However the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Big O Tires Corporate.
Required Experience:
Unclear Seniority
Responsive recruiterBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceAs a Big O Tires Service Advisor you support the owner in leading daily operations to achieve sales profitability and customer satisfaction goals. You play a key role in driving results developing team me...
Responsive recruiter
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
As a Big O TiresService Advisor you support the owner in leading daily operations to achieve sales profitability and customer satisfaction goals. You play a key role in driving results developing team members and ensuring smooth efficient store performance. This position is ideal for a hands-on motivated leader preparing to advance as our business grows. We are looking for people-first individuals with a desire to work and grow in the automotive services industry in a fast-growing location. Business owners will be highly visible and available to all employees. Lets grow together!
Pay Rate: $55000-$80000 per year
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & People Development
Support ownership in coaching developing and motivating the store team
Lead by example fostering accountability teamwork
Think strategically connecting daily operations to near- and long-term store goals
Sales & Customer Experience
Actively engage with customers to identify needs present solutions and close sales
Support sales of all product lines including fleet accounts
Monitor customer feedback and assist in maintaining high service standards
Deliver exceptional results by modeling strong communication solution-oriented service and follow-through that builds long-term customer relationships
Operational Management
Oversee daily store functions including workflow scheduling inventory maintenance cleaning and shop coordination
Help ensure adherence to compliance safety protocols and operational procedures
Communicate and reinforce store initiatives and programs
Partner with the ownership to manage vendor relationships product availability and shop productivity
Financial & Business Management
Help execute strategies to achieve or exceed store goals and financial targets
Maintain accuracy in reporting recordkeeping and inventory management
QUALIFICATIONS
High school diploma or equivalent required; associate or bachelors degree preferred
2 years of leadership experience in a retail or related customer-facing environment
Proven ability to lead teams drive sales and deliver excellent customer service
Strong communication problem-solving and decision-making skills
Financial literacy and comfort with operational reporting and performance metrics
Proficiency in POS systems and reporting tools
Work Environment
You will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.
Compensation: $55000.00 - $80000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week there are a lot of Big Oh Nos for your car. Luckily Big O Tires has the Big O Yes for all of them. For over 50 years our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic repair and routine maintenance services backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees and each franchisee makes the staffing and hiring decisions for the individual location(s). However the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Big O Tires Corporate.
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