Automotive Service Advisor

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Support ownership in coaching developing and motivating the store team
• Lead by example fostering accountability teamwork
• Think strategically connecting daily operations to near- and long-term store goals
  
  

• Actively engage with customers to identify needs present solutions and close sales
• Support sales of all product lines including fleet accounts
• Monitor customer feedback and assist in maintaining high service standards
• Deliver exceptional results by modeling strong communication solution-oriented service and follow-through that builds long-term customer relationships
  
  

• Oversee daily store functions including workflow scheduling inventory maintenance cleaning and shop coordination
• Help ensure adherence to compliance safety protocols and operational procedures
• Communicate and reinforce store initiatives and programs
• Partner with the ownership to manage vendor relationships product availability and shop productivity

• Help execute strategies to achieve or exceed store goals and financial targets
• Maintain accuracy in reporting recordkeeping and inventory management
  
  

• High school diploma or equivalent required; associate or bachelors degree preferred
• 2 years of leadership experience in a retail or related customer-facing environment
• Proven ability to lead teams drive sales and deliver excellent customer service
• Strong communication problem-solving and decision-making skills
• Financial literacy and comfort with operational reporting and performance metrics
• Proficiency in POS systems and reporting tools
  
  

From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week there are a lot of Big Oh Nos for your car. Luckily Big O Tires has the Big O Yes for all of them. For over 50 years our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic repair and routine maintenance services backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees and each franchisee makes the staffing and hiring decisions for the individual location(s). However the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Big O Tires Corporate.