Automotive Service Advisor

Alexandria Motors is looking for an experienced customer-focusedAutomotive Service Advisor (Service Writer) to join our award-winning dealership.

If you enjoy helping customers working in a fast-paced environment and building long-term relationships this is an outstanding opportunity to grow your career while earning excellent income.

As a Service Advisor youll be the bridge between our customers and our service technicianshelping customers understand their vehicles needs coordinating repairs and delivering an exceptional service experience from start to finish.

If youre driven by customer satisfaction teamwork and career growth we want to hear from you.

• Earn $5000-$9000 per month
• Alexandria Motors pays 65% of your health insurance premium
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Paid Training
• Employee discounts on vehicles parts and service
• Ongoing manufacturer training
• Career advancement opportunities
• Modern well-equipped service department
• Supportive team-oriented culture
• Stable growing dealership

• Greet customers professionally and create an outstanding first impression.
• Listen carefully to customer concerns and accurately document repair requests.
• Write repair orders and explain recommended maintenance and repairs.
• Communicate with technicians regarding vehicle inspections and repair progress.
• Keep customers informed throughout the repair process.
• Provide accurate repair estimates and obtain customer approvals.
• Recommend factory-scheduled maintenance based on vehicle needs.
• Coordinate vehicle delivery and explain completed repairs.
• Build long-term customer relationships through exceptional service.
• Maintain strong Customer Satisfaction Index (CSI) scores.
• Schedule future maintenance appointments.
• Work closely with the service team to maximize efficiency and customer satisfaction.

• Previous Automotive Service Advisor Service Writer or dealership experience preferred.
• Strong customer service and communication skills.
• Sales experience or the ability to confidently recommend maintenance and repair services.
• Excellent organization and time-management skills.
• Ability to multitask in a fast-paced dealership environment.
• Professional appearance and positive attitude.
• Basic computer proficiency.
• Valid drivers license with an acceptable driving record.
• Ability to pass a background check and pre-employment drug screen.

At Alexandria Motors we know our employees are the reason customers continue to choose us. We invest in our team through training career development competitive pay and a positive workplace where your contributions are recognized. Whether youre an experienced Service Advisor or looking to take the next step in your automotive career youll have the opportunity to build a successful future with us.

Apply today and become part of a dealership that values great people exceptional customer service and long-term career growth.

Alexandria Motors is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees regardless of race color religion sex national origin age disability genetic information veteran status sexual orientation gender identity or any other protected status under applicable federal state or local law.