AUTOMOTIVE SALES & BDC TRAINER
Phoenix, AZ - USA
Job Summary
Bill Luke Family Dealership Phoenix & Tempe AZ
$84000 PER YEAR MONDAYFRIDAY NO WEEKENDS
ALL INTERVIEWS ARE SCHEDULED BY APPOINTMENT ONLY.
Bill Luke is looking for an experienced Automotive Sales & BDC Trainer to help develop coach and strengthen our BDC and Sales teams.
This is a hands-on training and coaching position for someone who understands the automotive dealership environment knows how to read performance metrics and can work one-on-one with employees to help them improve.
If you have BDC Manager experience automotive sales experience and a passion for developing people this could be a great opportunity to grow with a well-established family-owned dealership.
REQUIRED:
Previous BDC Manager experience
Automotive dealership sales experience
Strong understanding of the automotive sales and BDC process
Experience coaching training or developing employees
Strong CRM experience
Ability to analyze performance metrics and identify areas for improvement
STRONGLY PREFERRED:
Reynolds Focus CRM experience
Experience training both BDC and Sales teams
Proven ability to improve employee performance and accountability
Were looking for someone who is patient organized energetic and confident coaching others. You should be comfortable working with employees at different experience levels and know how to turn coaching into measurable results.
As our Sales & BDC Trainer youll work directly with our BDC and Sales teams to improve performance consistency and customer engagement.
Your responsibilities will include:
Conduct one-on-one coaching with team members who need additional support
Train and develop BDC representatives and sales professionals
Monitor daily performance and identify coaching opportunities
Track key metrics including calls texts appointments shows and sales
Review individual and team performance with leadership
Coach employees on communication follow-up appointment setting and closing techniques
Help team members improve their workflow time management and daily productivity
Reinforce dealership processes expectations and best practices
Identify performance issues early and create actionable coaching plans
Motivate employees and help build a positive accountable team environment
Work closely with management to ensure training is aligned with dealership goals
Provide ongoing support and reinforcement after initial training
Help new team members get up to speed quickly and effectively
Were looking for someone who doesnt just tell people what to do you know how to teach them how to do it.
The right candidate will bring:
Automotive sales experience
BDC management experience
Strong coaching and communication skills
A customer-first mindset
Patience and active listening skills
Strong organization and attention to detail
Professionalism and integrity
A positive energetic approach
Strong work ethic and accountability
Persistence and follow-through
The ability to motivate different personalities and experience levels
A willingness to continue learning and developing
A genuine interest in helping others succeed
Bill Luke is a family-owned and operated automotive dealership that has proudly served Arizona since 1927.
Nearly 100 years in business doesnt happen by accident. Weve built our reputation by taking care of our customers and our employees.
Were not looking for someone who simply wants their next job. Were looking for someone who wants to build a long-term career with a company that invests in its people.
Many of our team members have been with us for more than a decade and we believe in developing employees and promoting from within.
$84000 annual salary
MondayFriday schedule
NO WEEKENDS
Medical Dental and Vision Insurance
Life Insurance
Critical Care Insurance
Short- and Long-Term Disability Insurance
Paid Vacation and Sick Time
Christmas Bonus
Annual Family Picnic
Free on-site Employee Health Care Clinic
401(k) and Roth 401(k) with a 9% company match
Career advancement and opportunities for internal promotion
Electric Vehicle charging stations
Employee discounts
If youre an experienced BDC Manager and automotive sales professional who enjoys coaching developing employees and helping teams perform at a higher level wed like to hear from you.
NO WALK-INS. ALL INTERVIEWS ARE SCHEDULED BY APPOINTMENT ONLY.
Please apply first. Qualified candidates will be contacted to schedule an interview.
Apply today and take the next step in your automotive career.
Bill Luke is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
Required Skills:
5 years of automotive technician experience preferred Strong A-Level diagnostic and repair experience Previous Infiniti Nissan or luxury import experience preferred Strong electrical and diagnostic troubleshooting skills Ability to diagnose and repair vehicles independently ASE Certifications preferred Infiniti/Nissan factory certifications a plus Strong understanding of modern vehicle systems Ability to efficiently diagnose complex repair concerns Strong attention to detail and quality workmanship Valid drivers license with acceptable driving record Ability to work effectively in a fast-paced dealership environment