Automotive Porter
Cincinnati, OH - USA
Job Summary
- Greet customers promptly and professionally as they arrive for service appointments.
- Assist customers with vehicle drop-off and direct them to the appropriate service advisor.
- Move customer vehicles safely between the service drive parking areas wash bay and service department.
- Maintain an organized and professional appearance of the service drive customer parking areas and dealership grounds.
- Perform vehicle pickups and deliveries for customers as scheduled by the service department.
- Operate dealership shuttle vehicles to transport customers to and from their homes workplaces or other approved destinations.
- Assist with loaner vehicle check-in and check-out processes when applicable.
- Wash vacuum fuel and prepare customer vehicles for delivery following service completion.
- Conduct basic vehicle inspections before and after customer pickups deliveries and shuttle services.
- Communicate effectively with service advisors and management regarding vehicle locations and transportation schedules.
- Maintain accurate records of customer transportation services and vehicle movements.
- Ensure all vehicles are handled safely and in accordance with dealership policies and procedures.
- Report any vehicle damage safety concerns or maintenance issues immediately.
- Support the service department with additional duties as assigned.
- Valid drivers license with a clean driving record.
- Ability to drive a variety of vehicle makes and models.
- Excellent customer service and communication skills.
- Professional appearance and positive attitude.
- Strong organizational and time-management abilities.
- Ability to work effectively in a fast-paced environment.
- Previous dealership transportation or customer service experience preferred.
- Frequent walking standing bending and entering/exiting vehicles.
- Ability to lift up to 50 pounds.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to safely operate vehicles for extended periods.
- Combination of indoor and outdoor work.
- Regular interaction with customers and service department personnel.
- May require early mornings evenings or occasional Saturdays based on dealership business needs.
- Competitive hourly pay.
- Employee discounts on vehicles parts and service.
- Opportunities for advancement within the dealership.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity gender expression national origin age protected veteran or disabled status or genetic information. As an applicant you should be able to demonstrate the ability to pass pre-employment testing to include background checks MVR and drug screen.
About Company
We are seeking a Phone Appointment Coordinator / Cashier with excellent customer service skills and a winning attitude. This individual will answer calls and as...