Automotive General Manager

The Automotive General Manager oversees all operations within a dealership ensuring profitability efficient operations and exceptional customer satisfaction. This role requires a strategic leader who can manage sales service parts finance and administrative departments while driving growth achieving revenue targets and maintaining compliance with industry standards.
Key Responsibilities:

• Lead and manage all dealership operations including sales service and parts departments ensuring alignment with company goals and standards
• Develop and implement strategic plans to achieve sales targets improve operational efficiency and enhance customer satisfaction
• Oversee sales team performance providing coaching training and motivation to maximize productivity and revenue
• Manage fixed operations including service and parts departments to ensure high-quality service delivery and operational excellence
• Monitor financial performance including budgeting forecasting and expense control
• Foster a positive and collaborative work environment that promotes teamwork accountability and continuous improvement
• Maintain strong relationships with customers vendors and manufacturer representatives
• Ensure compliance with all dealership policies safety regulations and industry standards

Skills and Qualifications:

• Proven experience in dealership sales management and fixed operations within a Ford dealership
• Demonstrated leadership skills with the ability to motivate and develop a high-performing team
• Strong understanding of automotive sales processes service operations and parts management
• Excellent communication negotiation and interpersonal skills
• Ability to analyze financial reports and develop strategies to improve profitability
• Customer-focused mindset with a commitment to delivering exceptional service
• Valid drivers license and a clean driving record
• Bachelors degree in Business Automotive Management or related field preferred

• Ford Motor Company experience required
• Proven experience in automotive dealership management as a GM required.
• Strong leadership decision-making and interpersonal skills.
• In-depth knowledge of dealership operations including sales finance service and parts.
• Analytical and financial acumen with experience in budgeting and forecasting.
• Exceptional communication and problem-solving abilities.
• Familiarity with CDK Dealer Management Systems (DMS) and CRM platforms.
• Bachelors degree in Business Administration Automotive Technology or related field (preferred).