Automotive BDC agent

Automotive BDC Agent

Executive Kia

Wallingford CT.

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic professional and welcoming BDC Agent to create premium guest experience at Executive Kia

If youre ready to bring energy hustle and personality to a dealership thats built for success apply today.

What We Offer:

• 5-Day Work Week
• Excellent compensation plans with bonuses/incentives
• Paid Time Off/Vacation
• Medical Dental & Vision Insurance
• 401k Program
• Paid Life Insurance
• Professional/Respectful Work Environment
• Advancement Opportunities
• Ongoing Training & Development
• Employee vehicle purchase plans
• Discounts on products and services

What Youll Do:

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet phone and live chat inquiries using email scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Utilize CRM tracking system daily
• Participate in team and process development sessionsmaintaining positive relationships with teammates sales teams and dealership management

Keys to Success:

• Previous customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid drivers license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.