Automation System Administrator

Job Description Summary

Job Description

This position follows our hybrid-friendly schedule so you get the best of both worlds flexibility and office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg FL Corporate Office.

Please note: This role is NOT eligible for Work Visa sponsorship either currently or in the future.

Responsibilities

• Provide Level 2 production support for enterprise automation and analytics platforms including UiPath and Alteryx.

• Administer monitor and maintain cloud and onprem environments to ensure system availability security and performance.

• Investigate troubleshoot and resolve complex platform and automation issues performing rootcause analysis and coordinating with IT and vendor teams as needed.

• Support the endtoend automation lifecycle including deployments upgrades and production support across development test preproduction and production environments.

• Monitor platform health logs and alerts to meet SLA and uptime requirements.

• Manage system configurations user access licensing and upgrades in alignment with security and enterprise standards.

• Collaborate with development infrastructure security and identity teams to support stable and scalable environments.

• Create and maintain runbooks operational documentation and environment details.

• Assist with capacity planning performance monitoring and disaster recovery support.

• Identify opportunities to automate streamline and improve operational and maintenance processes.

• Perform other duties and responsibilities as assigned.

Knowledge Areas

• Advanced knowledge of systems administration concepts principles and practices in enterprise production environments.

• Strong experience with Windows Server administration including Active Directory DNS access controls and domainbased configurations.

• Knowledge of application and web technologies supporting automation analytics and distributed systems.

• Experience with monitoring and logging tools (e.g. Splunk) to support system availability incident response and rootcause analysis.

• Understanding of virtualization concepts and technologies including virtual machine operations in onprem and cloud environments.

• Knowledge of network and security fundamentals including firewalls authentication and secure connectivity.

• Familiarity with backup recovery and disaster recovery concepts and technologies for critical systems.

• Working knowledge of UiPath or similar RPA platforms (e.g. Blue Prism) including Orchestrator Studio Robots and cloud delivery models.

• Knowledge of data analytics and operational reporting concepts including incident trend analysis and platform performance reporting.

• Familiarity with workflowbased analytics tools (e.g. Alteryx) is desirable.

Skills

• Strong analytical and problemsolving skills including the ability to identify issues analyze logs and data from multiple sources determine root cause and recommend effective solutions.

• Experience supporting enterprise automation platforms including UiPath or similar RPA technologies with exposure to Automation Cloud Automation Suite or standalone deployments preferred.

• Proficiency in Windows Server operational support including access management monitoring and issue resolution.

• Ability to use monitoring ticketing and analytics tools (e.g. Splunk ServiceNow) to identify trends recurring issues and improvement opportunities.

• Experience creating dashboards and reports using tools such as Tableau and Power BI to support incident reporting system health and performance tracking.

• Familiarity with Alteryx Server administration and workflowbased analytics to support reporting and data needs.

• Ability to communicate technical information clearly and effectively to engineers business users and support teams.

• Strong collaboration skills with the ability to work across infrastructure security cloud development and vendor teams to resolve production issues.

• Ability to manage priorities in a Level 2 production support environment while meeting SLA commitments.

• Demonstrated commitment to maintaining current technical and professional knowledge in automation systems administration and analytics technologies.

• Customerfocused mindset with the ability to build productive internal and external relationships.

• Willingness to participate in oncall rotations and work nonstandard hours including nights or weekends as required.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.