Automation Platform Coordinator

Delivery Transformation-Automation Platform Coordinator

The Automation Platform Coordinator (Americas) owns enterprise automation discovery intake enablement and platform coordination across the Americas aligning Delivery Transformation Information Systems PMO and stakeholders inside and outside Technical Services to drive a consistent scalable pipeline of automation opportunities. This role manages the Automation Fair execution governs the Automation Store and Automation Register as systems of record and drives conversion of discovery outputs into intake-ready submissions with strong reuse potential metadata integrity and portfolio visibility while maintaining catalog structure taxonomy and governance to prevent duplication and support enterprise reuse.

This positionoperatesat the intersection of enterprise automation discovery intake and platform management and requiresproficiencyin the following areas:

• Power Platform (Power Apps Power Automate)

• Power BI

• Automation Store / automation registry platforms

• Metadata taxonomy and data modeling

• API and integration concepts

• SharePoint and Teams-based knowledge management

• Workflow routing and intake frameworks

Responsibilities:

Automation Platform Governance (Store & Register)

• Own the structure governance and day-to-day operation of the Automation Store and Automation Register as systems of record for all automation activity

• Maintain catalog structure metadata standards tagging logic and data alignment across platforms

• Drive visibility traceability and portfolio alignment throughaccurateand structured platform data

Automation Discovery & Pipeline Development

• Manageenterprise automation discovery efforts through Automation Fair and related campaign

• Drive participation across service lines and stakeholder groups to generate a continuous pipeline of opportunities

• Identifyhigh-value use cases aligned to enterprise priorities workflows and platform constraints

Discovery to Intake Coordination

• Own the structure governance and day-to-day operation of the Automation Store and Automation Register as systems of record for all automation activity

• Drive conversion of discovery outputs into intake-ready automation submissions

• Route qualified opportunities into Intake & Design Authority with complete and structured inputs

• Identifyand resolve gaps in submissions with originating teams and stakeholders

Reuse Catalog Utilization & Duplication Control

• Promote reuse of existing automation assets through effective catalog design and stakeholder engagement

• Identifyduplicate or overlapping opportunities and align them to existing solutions or patterns

• Provide signals to governance and portfolioownerson reuse trends gaps and opportunities

Stakeholder Alignment & Enterprise Coordination

• Act as primary platform liaison across stakeholders inside and outside Technical Services including PMO ISTechApps delivery teams and service line communities

• Align stakeholders to discovery intake and platform usage expectations

• Facilitate feedback loops to refine platform structure discovery approach and intake readiness

Data Reporting & Platform Insights

• Provide structured reporting on discovery activity pipeline health reuse and platformutilization

• Translate platform data into actionable insights for portfolio governance and leadership decision-making
  

• Highlight risks gaps and patternsimpactingpipeline quality participation and conversion

Process Improvement & Platform Evolution

• Continuously refine discovery workflows intake routing and platform structures based on enterprise feedback

• Identifybreakdowns in discovery catalog usage or intake readiness and drive corrective actions

• Align platform evolution with enterprise automation strategy governance expectations and delivery needs

Competency:

• Communicates Effectively- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For exampletailorscommunication content and style to the needs of to others input and perspectivesasksquestions andsummarizesto confirm understanding.

• Drives Engagement- Creates a climate where people are motivated to do their best to help the organization achieve itsobjectives. For exampleunderstandspeoples motivationsengagesthem in the work andbuildsa sense of energy toward common goals. Ensures that others can make decisions and take .

• Ensures Accountability- Holds self and others accountable to meet commitments. For example tracks performance and strives to remain effective learning from both successes and on challenges or difficult tasks and hasreputationfor delivering on commitments.

• OptimizesWork Processes- Knows the most effective and efficient processes to get things done with a focus on continuous improvement. For examplepaysclose attention to a variety of metrics andbenchmarks;determinesboth major and subtle ways tooptimizeprocesses. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

• Balances Stakeholders-Anticipatesand balances the needs of multiple stakeholders. For exampleprovidesguidance so that others understand the needs of different stakeholders and can balance them people understand and adhere to ethical standards when working with stakeholders; models andensurescross-cultural sensitivity.

• Collaborates- Builds partnerships and works collaboratively with others to meet sharedobjectives. For example readily involves others toaccomplishgoals; stays in touch and shares information; discourages us versus them thinking; shows appreciation for others ideas and input.

• Resourcefulness- Secures and deploys resources effectively and efficiently. For exampleidentifiesandobtainsresources needed toaccomplishobjectives;identifiesdifferent waystoaccomplishwork when resources are across multiple priorities or responsibilities.

• Self-Development- Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example creates a development plan thatstatesclear goals andtacticsto achieve on where to focus. Makes efforts to apply new skills on the job.

Skills:

• Knowledge Management- Works to put processes in place to support the creation and use of the information data and intellect that exists in the people who work for an organization to support the achievement of goals. Typically works independently andprovidesguidance.

• Verbal Communication- Works to express ideas request actions formulate plans & policiesby means ofclear and effective verbal communications. Typically works independently andprovidesguidance.

• Managing Change- Works todemonstrateachangemindset as well as plan execute and monitor activities during times of change whilst keeping performance levels up. Typically works independently andprovidesguidance.

• Analyze Current State/AS-IS State -Works to understand business context needs rules and architecture as well as organizational structure cultures capabilities and processes to document the current state of processes and the business. Typically works independently andprovidesguidance.

• EffectivelyPresents Solutions -Works to communicate and articulate potential resolutions or strategies in a clear compelling and tailored manner to address specific challenges or meet organizational needs. Typically works independently andprovidesguidance.

• Data Collection and Analysis- Works todetermineand analyze trends from data thatiscollected toassistin compiling reports that will help in decision-making. Typically works independently andprovidesguidance.

• Analytical Process Techniques- Works at an advanced level to applyappropriate analyticalprocesses and procedures to support research schedules. Typically works independently and provides guidance.

Why GHD

GHD is a global professional services firm committed to solving the worlds biggest challenges in water energy environment property and buildings and transportation.

Join us and be part of a team thats transforming how we win workone answer at a time.

As a diverse and inclusive organization we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

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