Audio Visual Technician

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Audio Visual Technician JLL

What this job involves: JLL is seeking an experienced Audio Visual Technician to support daily AV operations within a corporate client environment. This role is responsible for ensuring conference rooms meeting spaces and collaboration technologies operate seamlessly to support business activities and client engagement. The position combines hands-on technical support conference room setup troubleshooting customer service and work order management through Corrigo CMMS. The ideal candidate is a detail-oriented professional with strong technical knowledge of modern AV systems and a commitment to delivering a high-quality workplace experience.

What your day-to-day will look like:

• Provide on-site support for audio visual systems including video conferencing platforms displays projectors microphones speakers and control systems.
• Set up test and operate AV equipment for meetings presentations training sessions and special events.
• Troubleshoot technical issues related to conference room technology and coordinate escalations with vendors or internal support teams when needed.
• Prepare conference rooms according to meeting requirements ensuring proper equipment configuration room setup and readiness before events begin.
• Manage service requests and work orders through Corrigo CMMS including tracking documentation prioritization and closure of tickets.
• Perform routine maintenance inventory tracking and quality checks on AV equipment to ensure reliable operation and minimize downtime.
• Deliver exceptional customer service by assisting meeting participants providing user guidance and responding promptly to urgent support requests.

Required Qualifications:

• High school diploma or equivalent required; Associate degree in Electronics Information Technology or related field preferred.
• Minimum 23 years of hands-on experience supporting AV technologies in a corporate hospitality educational or similar professional environment.
• Experience using computerized maintenance management systems (CMMS) preferably Corrigo for work order management and documentation.
• Strong knowledge of video conferencing platforms including Microsoft Teams Rooms Zoom Rooms Cisco Webex or similar technologies.
• Working knowledge of AV hardware and connectivity standards including HDMI USB DisplayPort projectors microphones speakers and presentation systems.
• Ability to troubleshoot AV and basic network-related issues across Windows and macOS environments.
• Strong communication organizational and customer service skills with the ability to manage multiple priorities in a fast-paced setting.

Preferred Qualifications:

• CTS AVIXA Crestron Extron or other AV industry certifications.
• Experience supporting live events webcasting streaming or video production activities.
• Familiarity with AV control systems such as Crestron Extron or AMX platforms.
• Knowledge of networked audio technologies including DANTE or AES67 protocols.
• Experience supporting digital signage and interactive display technologies.
• Background working in facilities management hospitality or managed service environments.
• Bilingual communication skills supporting diverse workplace populations.

Location: Wilmington NC

Work Shift: Monday through Friday approximately 7:00 AM to 4:00 PM.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.