Atlassian SME

Role: Atlassian SME

Posting Title: IT Healthcare Consultant-Development Tools Administrator-Project Lead.

Work Location: Hybrid in Columbia SC- Candidate must be willing to work onsite at the SCDHHS State Office in Columbia SC at least two days a week. 100% on-site work is highly preferred

Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role.

Interview Process: 1 round Virtual/Online

Employment Type: W2 Contract

Overview: Looking for a Senior Atlassian SME responsible for administration automation integration migration governance and support of Jira Confluence and the broader Atlassian ecosystem.

The selected candidate will serve as the IT Healthcare Consultant-Development Tools Administrator-Project Lead for the SCDHHS Bureau of Medicaid Systems supporting the Atlassian tools in use by the agencys ongoing development and implementation projects including Jira Confluence Bamboo Bitbucket and related plugins/extensions/tools. SCDHHS uses Atlassian tools for issue/enhancement tracking task tracking test tracking requirements traceability technical and operational documentation and code management.

Candidates for this position must be capable of performing all aspects of Atlassian tool deployment configuration automation integration customization operations monitoring and support.

This includes but is not limited to:

• Product installation and maintenance
• Regular version upgrades following the agencys change management processes
• Monitoring and incident response/communications
• End-user support and training as needed
• Subject matter expertise for Atlassian tools and plug-ins
• Maintaining an awareness of the agencys license agreements with Atlassian and notifying management of upcoming expiration/renewals
• Installing and configuring plug-ins/extensions
• Configuring the tools based on team needs
• Building and providing dashboards and reports
• Identifying opportunities for integration with other tools in use and performing that integration (notifications to Microsoft Teams integration with Outlook etc.)

Required Skills and Education/Certifications

• 5-year experience Jira administration configuration usage and maintenance
• 5-year experience Confluence administration configuration usage and maintenance
• 5-year experience configuring Atlassian products based on a business requirements document
• 2-year experience in creation and management of automated tasks and scripting
• 2-years Complex JQL filtering and custom dashboards
• 1 Successful migration or instance consolidation
• Familiarity with additional Atlassian tools: Bamboo FishEye BitBucket Requirements traceability Git Integration for JIRA Xray Test management
• 2-year experience implementing Jira and Confluence upgrades
• Bachelors degree in a related field. Equivalent (4-years) related experience may be substituted for the bachelors degree.