Athletic Attendant

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

Athletic Attendant
Location: The Club at Ruby Hill Pleasanton CA

Part-Time Position (Weekend Availability Preferred)
Reports To: Director of Health & Wellness

The Athletic Attendant supports daily operations across the Fitness Center Pool and Tennis Courts ensuring a safe clean and welcoming environment for all members and guests. This role combines customer service facility upkeep and safety monitoring with a focus on delivering a high-quality member experience.

Responsibilities:

• Greet members and guests in a friendly professional manner and build positive relationships
• Assist with check-in processes and accurately record member activity in the system
• Maintain knowledge of club amenities events and policies; answer questions and educate members
• Ensure cleanliness and organization of fitness areas pool deck furniture and common spaces
• Set up and arrange pool furniture umbrellas and loungers
• Provide towels refreshments and general assistance to guests; clear used items and trash
• Monitor pool and fitness areas to ensure safety and enforce all rules and procedures
• Perform daily inspections of facilities and report any issues or incidents to management
• Assist with snack bar or poolside food and beverage service as needed
• Follow all sanitation cleaning and water safety protocols
• Answer phones using proper greeting and assist with inquiries
• Open and/or close facilities as scheduled and complete all shift duties
• Attend required meetings and communicate feedback or concerns to management

Requirements:

• Previous customer service or hospitality experience preferred (1 year ideal)
• Strong communication and interpersonal skills
• Friendly outgoing and team-oriented attitude
• Ability to lift and move equipment and furniture as needed
• Basic knowledge of fitness equipment and pool safety practices
• Good time management and organizational skills
• CPR/AED certification recommended
• Ability to work flexible hours including weekends and holidays
• Professional appearance and positive demeanor

What to Bring:

• Friendly upbeat attitude
• Willingness to learn and help wherever needed
• Passion for providing excellent service

Team Member Lifestyle Perks:

• Medical dental vision and mental health benefits
• Life accident and critical illness insurance options
• Pet insurance
• Paid time off and sick pay
• Holiday pay
• 401(k) with company match
• Employee assistance program
• Food & beverage discounts
• Free or discounted golf and tennis privileges
• Fitness benefits (including family gym access)
• Flexible scheduling
• Career growth and development opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.