AT QA Support Technician

Wagstaff manufactures equipment for aluminum producers who process formed aluminum into parts and products you use every day.

Pay: $35 - $45 an hour *depending on experience

As an employee of Wagstaff youll enjoy:

Paid non-working holidays

Monthly site-wide BBQs

Up to 8% retirement contribution

Annual bonus program

1200 Sqft onsite gym accessible 24/hrs a day

Family-friendly company-wide events

To view our full benefits summary please visit to learn more about Wagstaff AT Visit

Job Summary

Provide support to the AT Quality team by troubleshooting common and unique issues that slow or prevent inspection activities from completing on time. Work collaboratively with various stakeholders to drive issue resolution in an efficient manner while collecting information for process improvement to prevent similar issues from occurring.

Primary Job Responsibilities

Provide dedicated first response to requests for support from Quality work centers

Use effective judgment to determine the appropriate level of involvement of the various stakeholders necessary to resolve a broad range of issues

Maintain issue resolution ownership and provide resolution of common issues as appropriate through the use the company MES (Manufacturing Execution System)

Advise and hand off issue resolution ownership of unique issues to Quality Management when appropriate

Redline Quality planning documents

Initiate/promote NCRs

Participate in job Pre-Release Reviews

Work with various stakeholders to identify key information gaps and ways to correct

Represent AT Quality in a professional respectful creative and cooperative manner

Promote and practice safety in all aspects

Keep equipment and work area clean and orderly

Abide by company policies

In order to achieve business objectives work weeks in excess of 40 hours may be required

AA or AS Degree in a Engineering Technological field or equivalent experience

Working knowledge of quality management systems (e.g. ISO9001 AS9100 NQA-1) problem solving methods and basic quality tools (PDSA fish-bone diagrams check lists RCA etc.)

Understanding of inspection disciplines (e.g. weld inspection non-destruction examination dimensional inspection)

Deep understanding of process input and outputs; and work routings

Ability to read and extract information from technical engineering drawings schematics and specifications

Experience using enterprise/material resource planning systems (any ERP software system)

Proficiency in Microsoft business products (Word Excel Teams and Outlook)

Auditing background highly desirable

ASQ Certification (e.g. CQI CQT CQA CQE) highly desirable

Working Environment

While performing the duties of this job work is performed primarily in an adequately lit well ventilated climate controlled general office environment. Close computer work is regularly required. The work usually involves minimal physical exertion. The noise level in the general office environment is usually moderate.

This job may require occasional or more frequent interaction with employees on the manufacturing shop floor. While on the shop floor the employee may be exposed to fumes airborne particles toxic or caustic chemicals risks of moving equipment and parts and other risks associated with a manufacturing environment. Because of this environment and associated risks coordination with shop floor managers/employees may be necessary before entering the shop floor and use of job appropriate personal protective equipment and clothing is required on the shop floor. The noise level on the shop floor is often loud.

Employment at Wagstaff is dependent on successfully passing a company-paid drug screening and background check upon hire. Benefits eligibility is subject to the terms and conditions of the applicable policies plans and programs of Wagstaff.

Wagstaff is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category under applicable federal state and local laws.

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