Associate Systems Engineer (MDM)
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Overview
At PowerSchool we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible and a career with us means youre joining a successful team committed to engaging empowering and improving the K-12 education experience everywhere.
Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise including data services security compliance applications automation and end-user services. Through innovative and streamlined technology solutions this dynamic team enables company growth protects data and serves as a critical partner to all departments of PowerSchool.
Responsibilities
The IT Engineer is responsible for designing implementing and supporting enterprise endpoint and system management solutions across PowerSchools global environment. This role plays a key part in advancing device management automation and overall user experience with a strong focus on Microsoft Intune and modern MDM practices.
The ideal candidate brings a balance of hands-on technical expertise and operational maturity with experience supporting enterprise environments at scale. This role partners closely with Service Desk Infrastructure Security and PMO teams to deliver stable secure and scalable IT solutions.
Key Responsibilities:
Endpoint & MDM Engineering
- Design implement and maintain enterprise device management solutions using Microsoft Intune and related technologies
- Manage and optimize device lifecycle processes including provisioning enrollment compliance patching and retirement
- Develop and maintain configuration profiles compliance policies and application deployment strategies
- Support and enhance MDM architecture including migration initiatives (e.g. JAMF to Intune) and continuous improvement efforts
Systems & Platform Support
- Engineer and support core endpoint platforms across Windows macOS and mobile devices
- Partner with infrastructure teams on identity (Entra ID/Azure AD) access and conditional access policies
- Monitor system health and performance proactively identifying and resolving issues
- Maintain documentation for system configurations standards and processes
Automation & Optimization
- Automate endpoint deployment and management processes (Autopilot scripting policy automation)
- Improve system efficiency by reducing manual processes and standardizing configurations
- Contribute to enterprise-wide initiatives focused on IT automation and workflow optimization
Operational Support & Escalation
- Serve as Tier 3 escalation point for complex endpoint and system issues
- Collaborate with Service Desk and regional IT teams on incident resolution and root cause analysis
- Participate in on-call or critical incident response as needed
Security & Compliance
- Implement endpoint security controls aligned with enterprise security standards
- Support compliance initiatives through policy enforcement and device posture management
- Partner with InfoSec on risk mitigation and vulnerability management
Qualifications
Required
- 4 years of experience in Systems Engineering Endpoint Engineering or similar role
- Hands-on experience with Microsoft Intune (device management application deployment compliance policies)
- Strong knowledge of Windows and macOS administration
- Experience with Azure AD / Entra ID device identity and access management
- Solid understanding of endpoint lifecycle management and ITSM processes
- Experience troubleshooting enterprise-level system and device issues
Preferred
- Experience with MDM migration projects (e.g. JAMF to Intune)
- Familiarity with scripting (PowerShell Bash) and automation tools
- Experience with Autopilot VDI or Windows 365
- Knowledge of ITIL practices and service management platforms (e.g. Freshservice)
- Certifications such as Microsoft Endpoint Administrator Associate or similar
Compensation & Benefits
Compensation & Benefits
PowerSchool offers the following benefits:
- Comprehensive Insurance Coverage (including Medical Dental Vision Pharmacy benefits Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance Identity Theft Protection Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $75400 - $94200 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicants skills and prior relevant experience and training; licensures degrees and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing
Required Experience:
IC
About Company
Power stronger schools with the world's most comprehensive K-12 software. PowerSchool unifies the education ecosystem from home to central office. Learn more.
